酒店英语口语学习手册之商务中心日常用语.doc

酒店英语口语学习手册之商务中心日常用语
1. Welcome to haiyatt garden Hotel.
　　欢迎光临海悦酒店。
　　2. Good morning/afternoon/evening Sir/madam
　　先生/小姐/早上好/下午好/晚上好。
　　3. Have a good trip！
　　祝您旅途愉快！
　　4. I hope I’m not bothering /disturbing you.
　　我希望我没有打扰您。
　　5. Have a seat please.
　　您请坐。
　　6. I hope to see you again soon.
　　我希望能尽快见到您
　　7. Nice to meet you
　　.很高兴见到您！
　　8. How are you doing/going!
　　您好！
　　9. Excuse me Sir, here is non-smoking area.
　　对不起先生，这里是非抽烟区。
　　10. Would you like some water?
　　请问您要喝点水吗？
　　工作操作/During working
　　11. I’d like to copy/type/print this.
　　我想要复印/打字/打印这个。
　　12. How many copies would you like?
　　您需要复印多少份？
　　13. Would you like to make it a little darker/lighter?
　　要不要我（把颜色）调深/浅一些？
　　14. Here is your original file/paper。
　　这是您的原件。
　　15. I’ll leave the original file here. Please call me when the copy is ready.
　　我把原件先放在这里，等复印好了就打电话通知我吧。
　　16. Would you like me to staple these for you?
　　我为您装订好这些好吗？
　　17. Shall I staple them on the left side or at the top?
　　我是装订在左侧还是上边呢？
　　18. Shall I enlarge/reduce this to fit A4 paper?
　　我是不是把它放大/缩小到适合A4的纸张呢？
　　19. Shall I copy these on both sides of the paper?
　　我进行双面复印好吗？
　　20. We don’t have paper that large enough. Shall we copy it to two pieces, and then tape them together?
　　我们没有这么大的纸。我们分开两块复印，然后粘在一起，好吗？
21. The paper is jammed.
　　卡纸了。
　　22. It is out of ink.
　　没墨了。
　　23. Your original is not very clear. I can’t guarantee the copy will be good.
　　您的原件不太清晰，我不能保证复印件的效果很好。
　　24. *I’d like to send a fax.
　　我想要发份传真。
　　25. To where?
　　发去哪里？
　　26. *What’s the cost?
　　你们如何收费？
　　27. It’s 10 yuan per minute To x x, including/excluding service charge.
　　发传真到XX是每分钟10元，包括/不包括服务费。
　　28. The minimum charge is 15 Yuan.
　　最低收费是15元。
　　29. Please write down the country code, the area code and their number.
　　请写下国家代号、区号和对方的号码。
　　30. The paper is too thick/ .It may jam the machine.
　　这张纸太厚/薄，可能会卡纸的。
　　31. Shall I make a copy of this, and then send the copy?
　　我复印一份，然后将复印件传真过去好吗？
　　32. Mr. xx, this is xx from the Business Center. We have received a fax for you should we send it to your room or collect it by yourself?
　　XX先生，我是商务中心的XX。我们收到给您的一份传真。我们把它送上您的房间还是您自己下来取？
　　33. What font and size would you like?
　　您想要什么字体，多大号的？
　　34. Shall I make the space larger?
　　我把行距拉开一些好吗？
　　35. Could you check it?
　　您检查一下好吗？
　　36. *Please indent the first line of each paragraph.
　　请把每个段落的首行缩进一些。
　　37. Shall I save it to your disk?
　　我把它存在您的磁盘上好吗？
　　38. I’m afraid we can only save it on our disks, in case of any virus.
　　恐怕我们只能存在我们的磁盘上，以防有病毒。
　　39. *Is there a non-stop flight to London?
　　有直达伦敦的航班吗？
　　40. There are several flights a day.
　　每天有几次航班。
41. We can book a ticket for you.
　　我们可以为您订票。
　　42. *I would like a non-smoking seat.
　　我想要非吸烟区的座位。
　　43. *I’d like to reserve a sleeper to Chicago.
　　我要预订去芝加哥的卧铺。
　　44. *I’d like to sit in the front of the plane.
　　我要坐在飞机前部。
　　45. Which date / day would you like a ticket for?
　　您要哪一天的票。
　　46. The Fare is flexible/floating, now it’s 50% discount, but It can change every few minutes.
　　票价是弹性的/浮动的。现在是5折，可能几分钟后价格会上升或是下降。
　　47. Which seats would you like?
　　您要什么位子？
　　48. First class \ Business class \ Economy class?
　　您要头等舱还是经济舱？
　　49. Are the seats together?
　　座位是要连在一起的吗？
　　50. Which train would you like to take?
　　您想坐哪次车？
　　51. Would you like to take a local train or an express?
　　您想要坐普通车还是特快车？
　　52. *I’d like to take train K20.
　　我要坐K20次。
　　53. A seat or a berth?
　　您要座位还是卧铺？
　　54. One way or a round trip ticket?
　　单程票还是双程票呢？
　　55. *Where can I pick up the ticket?
　　我到什么地方拿机票？
　　56. I’m afraid that flight/train is fully booked.
　　恐怕那个航班/火车的票已经订完了。
　　57. There are no seats available on the flight leaving at 16:15.
　　在16点15分起飞的航班，座位票已售完。
　　58. Hard berth tickets are not available now.
　　硬卧票已经卖完了。
　　59. How about a soft berth ticket?
　　软卧怎么样？
　　60. *A lower berth ticket, please.
　　我要一张下铺。
61. *How long is the ticket valid?
　　这车票的有效期是多久？
　　62. *I’d like to post a letter.
　　我要寄封信。
　　63. *I’d like to send a parcel.
　　我要寄一个包裹。
　　64. *How much is the postage?
　　邮费是多少？
　　65. I’m not sure, I’ll let you know later.
　　我现在还不清楚,迟一些告诉您，可以吗？
　　66. *We are going to have a meeting next Monday. I’d like to book some facilities.
　　我们下星期一要举行一个会议，我来租一些必要的设备。
　　67. How many people Is this for / will there be?
　　您一共有几位开会？
　　68. Do you need a projector and computer?
　　您需要一部投影仪及电脑吗？
　　69. Your signature and telephone number here, please.
　　请签名并留下您的电话号码。
　　70. Everything will be ready In one hour.
　　我们会在开会前一个钟准备好一切。
　　71. Will you come and check it?
　　您能过来检查一下吗？
　　72. If there is anything I can do, please let me know.
　　如果有什么能为您效劳的，请告诉我。
　　73. How long does it take for a letter to go to America from Beijing?
　　信从北京到美国要多久？
　　74. Would you want to airmail it or not?
　　您想要发航空信吗？
　　75. Would you want the Image Scanning?
　　请问您要扫描吗？
　　76. What formant would you like to save?
　　请问您要想以什么格式储存扫描的文件呢？
　　77. How would you like to pay for? Charge to your room or by cash?
　　请问您的付款方式是什么？转房帐还是付现金呢？
　　78. May I have your welcome card please?
　　我可以看一下您的欢迎卡吗？
　　79. Here is the change 8 Yuan for you.
　　这是找您的8元钱。
　　80. Please check the virus scan before you place information on the memory stick or disk.
　　您使用U盘或磁盘时，请先执行扫描病毒后再使用。