职场礼仪的英语范文.doc

职场礼仪的英语范文
　　下属对上司：1.Do not ask him/her private life, unless you have to;2. Usage of formal language---do not talk like you are talking with your friend; 3. Hold the door for him/her; 4.Act professionally; 5. Get things done before deadline.
　　上次对下属：1.Do not as him/her private life, unless you have to; 2.Even though you are the boss, but don't forget, be respectful to people who work for you;3.Do not step over the line---- keep your relationship within work;4.Show that you care about your employees, not only care about what they can do for you;5.Do not ever ask them to deal with your private problems, also, never ask them to work extra shifts without paying them.
　　以前的公司一般有总机，由接线员将 转接到各部门或者个人。如今很多公司拥有类似的前台效劳。那么，假设你是在为别人转接 的话应当怎么说呢。
　　i’ll put you through right now.
　　我如今就帮你转接过去。
　　i’ll connect you with the department you want. hold on for a minute.
　　我将 转到您需要的部门。请稍后。
　　i’ll switch you over to mr. clark.
　　我将您的 转给克拉克先生。
　　i’m sorry but the number is engaged. we’ll call you if connected.
　　很抱歉 占线，假设接通了我们就给您打 。
　　1. i'd like to place an order for your party dress from your catalog. 我想要订你们目录上的晚礼服。
　　2. may i order some flowers? 我可以订些花吗?
　　3. how can i pay for this item? 我要怎么付款?
　　4. i'd like to buy the car on your tv mercial. 我想要买你们电视广告上的汽车。
　　5. please send me your catalogue. 请寄目录给我。
　　6. do you have any life menu magazine tenin stock? 你们第十期的“生活菜单”还有存货吗?
　　7. how long will it arrive? 需要多久才会送到呢?
　　8. the product you sent to me is not what i ordered. 你们送来的产品不是我订的东西。
　　9. i'm calling about an order i placed a month ago. it hasn't arrived yet. 我打 是因为一个月前我订的东西。产品到如今都还没到。
　　1. 如今 或网络订购在国内也很流行，即使是人在国内你也可以订购外国目录上的产品。但在打 前一定要先记下商品的型号及尺寸，以节省通话时间。
　　2. mercial有(电视、播送中的)商业广告之意，也可说成mercial film, 简称为c.f. 。而advertisement那么指(平面的)广告，简称为ad; advertisement mail 是广告邮件; advertisement column是广告栏，这些都是很常用到的。 3. place 有开出订单之意。ie: to place an order with sb. (和某人订订单)
　　1. sorry, i didn't catch you.对不起，我听不懂你说的。
　　2. sorry, i didn't understand. 抱歉，我听不懂。
　　3. sorry, i didn't get what you said. 对不起，我没听懂你说的话。
　　4. i can't hear you very well. 我听不太清楚。
　　5. i can barely hear you. 我几乎听不到你说的。6. i'm having trouble hearing you. 我听不清楚。
　　7. we have a bad connection. 通讯效果不太好。8. i can't catch what you are saying. 我听不太清楚你说的话。
　　1. pardon?请再说一遍好吗?
　　2. excuse me? 请再说一遍?上列两句都是对不起之意，但用在会话上，假设后面没有接说明，并且语尾上扬，就是要对方再说一次。听到这句话时就要知道对方要自己再说一遍。
　　3. i beg you pardon? 能请你再说一遍吗?(此句有恳求对方原谅及再说一次的意思)
　　4. could you repeat that, please? 能请你再说一遍吗?