宴会销售经理英文主要职责说明 .doc

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宴会销售经理英文主要职责说明
　　宴会销售经理负责客户开拓，建立稳定的客户关系，维护现有客户资源，分析客户的消费心理，制定行之有效的销售策略。下面是范文网小编整理的宴会销售经理英文主要职责说明。

　　篇一

　　To maintain the corporate image of the company by including presentations on Hilton Reservations Worldwide/ new hotels by Hilton.

　　维持企业形象，包括希尔顿及新酒店。

　　Set up-selling target with DOC for event team. Ensure a sales attitude prevails at all times, utilizing every opportunity within the scope of your work that will assist with the maximization of revenue.

　　协助宴会销售总监制定统筹团队增值销售目标，确保销售的态度在所有的时间都被执行，利用每一个工作范围内的机会，发掘签约团队和宴会活动的消费潜力，协助收入最大化。

　　Follow up every call-in/walk in leads by Hilton standard with positive sales attitude. Handle site inspection.

　　按照规范流程接听客户来电、并确保以积极销售的态度接待所有未预约客户。处理已签约客户的现场视察。

　　Ensure all traces and events inquiries are completed and recorded and accurate trace dates and follow up within Meeting Success Standard Procedures, ensure that input standards are correct and always meet the HMQ and Brand standard.

　　确保团队/宴会合约内容都在会议成功标准程序内被准确跟进。确保系统输入标准是正确的，而且总是满足HMQ和品牌标准。

　　Follow up on contract, agreed deposit and cancellation charges to ensure the hotel policy is followed by all team members.

　　按流程跟进押金、合同和违约罚款，团队成员贯彻执行酒店政策。

　　Review and confirm all events details with clients and operation team in advance. Issue accurate BEO/Group Resume/Floor Plan/Change Log/VIP Alerts etc. on time. Conduct weekly BEO meeting, handover events to operation departments.

　　会前与客户及营运部门密切沟通、确认各项活动细节。在酒店规定时间点前出具正确的团队/宴会任务单、场地图、更改单、贵宾通知等文件。主持每周定期召开的营运协调会，确保将团队信息准确地交付营运部门执行并复核。

　　Greeting/Farewell event customers. On call to solve any problem that may occur during the stay of the respective group. Arrange exit interview before group/event departure, develop potential repeat business.

　　欢迎、欢送团队/宴会客户，随时待命并协助营运部门解决在店团队/宴会活动发生的意外事件。协助宴会销售总监做好每个团队离店前的会后面谈，提高客户回头率。

　　Responsible for Meeting Planner Survey (MPS) program. Achieve goal of uploading, responds & satisfaction. Handles after sales correspondence (respond of guest feedback and thank you letter from the department).

　　负责宴会客户满意度调查项目，完成上传率、回复率和满意度指标。协助宴会销售总监处理售后信件

　　Ensure event bill be delivered to client in time and update final revenue data into system. Assist accounting able to receive the payment in line with agreement.

　　确保活动账单并在酒店规定时限内交付客人核账，确保系统录入数据的准确性并及时更新。配合财务部在如约收款。

　　Maintain good relationship with clients, to transmit business information to reactive team and assist DOC in negotiating with prospective clients.

　　维护客户关系，向宴会销售团队传递潜在回头客信息并协助谈判。

　　Attend and prepare daily, weekly, monthly, provisional briefings/meeting, exchange event information, market intelligence, product competitiveness etc. Cascade instructions to event team member.

　　参加每日、周、月部门例会及临时会议并交流相关已签约团队/宴会活动要点、潜在客户情报、市场、产品竞争力等信息。将宴会销售总监的各项指令传达给统筹团队成员。

　　Supervise daily operation of event team by offering advice and guidance. Ensure accuracy of reports. Design training plan and conduct routine training for team member.

　　督导宴会统筹团队日常工作，确保各类营业报表的准确性。为团队成员做例行和系统的培训。

　　Adhere to departmental operating expenses as laid out in the budget / forecast.

　　遵守在预算/预测中列出的部门运营开支。

　　Comply with all systems and procedures as laid down by the Business Development Department. Complete the ad hoc assignment on time.

　　遵守商务发展部制定的制度及操作程序，按时完成上级布置的临时任务。

　　篇二

　　Job Description

　　职位描述

　　Event Sales Manager is responsible for handling events, seek for new business and maintain good relationship with clients. They will assist the Director of Events in focusing and motivating the team to achieve the sales goals.

　　负责协调宴会开展，以及宴会客户的开发和维护，协助宴会销售总监，完成相应的销售目标。

　　Job Requested

　　职位要求

　　1. Minimum 2 years working experience in a role of either

　　Conference Services or Catering Sales in the hotel industry.

　　两年以上酒店行业从事会议或宴会销售的工作经验;

　　2. Working knowledge of food and beverage operations and catering operations required.

　　了解餐饮及宴会运作;

　　3. Excellent presentation and proactive communication skills.

　　优秀的表达能力和沟通能力;

　　4. High Flexibility and ability to work under pressure.

　　具备在压力下高度灵活和工作的能力;

　　5. Possess a friendly, energized and outgoing personality.

　　友好、充满活力和外向的性格;

　　6. Excellent English communication skills both written/verbal.

　　优秀的英语书面/口头沟通能力。

　　篇三

　　1、负责预定会议场地，支持宴会接待等大规模会议活动安排工作;

　　2、与会议活动的关键联系人建立良好,长期的合作关系;

　　3、有效处理客人的来电，及时掌握宴会生意线索;

　　4、安排每天、每周的营销活动计划、通过拜访，电话问候及宴请等方式进行日常的营销工作。每月向部门提供有关客户的商务活动情况，并就此进行评估和分析，以便调整销售策略;

　　5、充当酒店代表，积极主动地向客户推介酒店的服务和设施，与客户保持良好的合作关系;

　　6、对会议团体的接待工作，要认真洽谈，详细记录，精心安排，并严格按照行动计划予以执行;

　　7、完成领导交办的其他任务。
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