罗宾斯《管理学》第九版题库-10.doc
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1、Chapter 10 Organizational Structure and DesignTrue/False QuestionsA MANAGERS DILEMMA1.According to the boxed feature, “A Managers Dilemma,” Nokia was once involved in industries ranging from paper to chemicals and rubber.True (moderate)2.According to the boxed feature, “A Managers Dilemma,” Nokia ha
2、s been competing in the telecommunications industry since 1965。False (moderate)DEFINING ORGANIZATIONAL STRUCTURE3.Organizational design is the organizations formal framework by which job tasks are divided, grouped, and coordinated。False (difficult)4。The concept of work specialization can be traced b
3、ack a couple of centuries to Adam Smiths discussion of division of labor.True (moderate)5.The degree to which tasks in an organization are divided into separate jobs is division of labor。True (moderate)6。Historically, many organizations have grouped work actions by function departmentalization.True
4、(moderate)7。Grouping jobs on the basis of product or customer flow is termed customer departmentalization.False (moderate)8。Geographic departmentalization has greatly increased in importance as a result of todays competitive business environmentFalse (moderate)9。A group of individuals who are expert
5、s in various specialties and who work together is a crossfunctional team。True (moderate)10.Authority is the individuals capacity to influence decisions.False (difficult)11.Authority is synonymous with responsibility。False (easy)12.Responsibility is the rights inherent in a managerial position.False
6、(easy)13.A managers span of control refers to the number of subordinates who can be effectively and efficiently supervised。True (moderate)14。The classical view of unity of command suggests that subordinates should have only one superior to whom they report。True (easy)15。The trend in recent years has
7、 been toward smaller spans of control.False (easy)16.When decisions tend to be made at lower levels in an organization, the organization is said to be decentralized。True (moderate)17。Decentralization describes the degree to which decision making is concentrated at a single point in the organization。
8、False (moderate)18.In the last 35 years, there has been a trend of organizations moving toward increased decentralization.True (easy)19.Appropriate organizational structure depends on four variables: the organizations strategy, size, technology, and degree of environmental uncertainty.True (difficul
9、t)20.Standardization refers to the degree to which jobs within the organization are standardized and the extent to which employee behavior is guided by rules and procedures.False (moderate)ORGANIZATIONAL DESIGN DECISIONS21.An organic organization tends to be characterized by high specialization, ext
10、ensive departmentalization, narrow spans of control, high formalization, a limited information network, and little participation in decision-making by low-level employees。False (moderate)22。An organic organization would likely be very flexible.True (moderate)23.Innovators need the efficiency, stabil
11、ity, and tight controls of the mechanistic structure。False (easy)24。The relationship between organizational size and structure tends to be linear。False (difficult)25。Joan Woodward attempted to view organizational structure from a technological perspective.True (moderate)26。Woodward demonstrated that
12、 organizational structures adapted to their technology.True (moderate)27.Woodwards findings support that there is ”one best way to organize a manufacturing firm。False (moderate)28。The strength of the functional structure is that it focuses on results.False (moderate) it is the strength of divisional
13、 structure.29.According to the text, a functional structure creates strategic business units。False (moderate)COMMON ORGANIZATIONAL DESIGNS30。Project structures tend to be rigid and inflexible organizational designs.False (easy)Multiple ChoiceA MANAGERS DILEMMA31。According to the company profile in “
14、A Managers Dilemma,” the organizational structure of Nokia is best described as _.a. mechanisticb. organic (moderate)c. centralizedd. formalized32。The factor contributing the most to Nokias success in the mobile phone industry according to the company profile in “A Managers Dilemma” is _。a. new prod
15、uct development (moderate)b. government subsidiesc. national trade barriersd. weak competition33。_ is the process of creating an organizations structure.a.Human resource managementb.Leadingc。Organizing (moderate)d.Planninge.DepartmentalizationDEFINING ORGANIZATIONAL STRUCTURE34.According to the text
16、, a(n) _ is the formal framework by which job tasks are divided, grouped, and coordinated.a. mission statementb. environmental scanc. internal resource analysisd. organizational structure (moderate)35。Which of the following is not one of the six key elements in organizational design?a.work specializ
17、ationb.departmentalizationc。chain of commandd.bureaucratic design (difficult)e.span of control36.Work specialization is also known as _.a。departmentalization.b.centralization。c。span of control.d。formalization。e.division of labor。 (easy)37.The term _ is used to describe the degree to which tasks in a
18、n organization are divided into separate jobs。a. work ethicsb. managerial capitalismc. social responsibilityd. work specialization (moderate)38。When did the idea of enlarging, rather than narrowing, job scope begin?a.1950sb。1960s (moderate)c。1970sd.1980se。1990s39。Which of the following is not an exa
19、mple of the classical view of division of labor?a.assembly-line productionb.Burger Kingc。Taco Belld。TQM (moderate)e.Kentucky Fried Chicken40._ is the basis on which jobs are grouped in order to accomplish organizational goals.a.Departmentalization (moderate)b。Centralizationc.Formalizationd。Coordinat
20、ione。Efficiency41。A local manufacturing organization has groups of employees who are responsible for sales, marketing, accounting, human resources, etc. These are examples of what concept?a.authorityb.chain of commandc.empowermentd。departmentalization (moderate)e.social grouping42.Grouping sporting
21、equipment in one area, mens clothing in another area, and cosmetics in a third area, is an example of what kind departmentalization?a。customerb.product (easy)c.geographicd。processe。outcome43.Sales responsibilities divided into the southwest, midwest, southern, northern, and western regions would be
22、an example of _ departmentalization.a.productb。geographic (easy)c。processd。outcomee.customer44.Grouping activities on the basis of customer flow is _.a.functional departmentalization.b。product departmentalization。c。geographical departmentalization.d。process departmentalization. (moderate)e.technolog
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- 管理学 罗宾斯 第九 题库 10
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