西餐厅服务员英语培训资料.docx

SLBCJQ服务员英语培训资料
1、您愿意坐在哪儿
Where would you like to sit
2、我想要柠檬茶。
1 would like tea with a slice of lemon，please。
3、我们各付各的
Let's go Dutch。
4、请问您对用餐还满意吗
Is everything all right with your meal
5、对不起,女士,请问您可以点餐了吗？
Excuse me.madam。May l have your order?
6、Thank you very much。Have a nice evening.
非常感谢，祝您有个愉快的夜晚。
7、I'm sorry，sir,We do not have a table free now。
对不起,先生.我们现在没有空餐桌
8、早上好!我能为您做点什么
Good morning！ What can l do for you
9、我想来点清淡些的,你能推荐什麽吗
What would you recommend I prefer something light。
10、我希望没有打扰您。
I hope I'm not disturbing you。
11、(餐厅）供应时间是:早餐7点到9点.
Service hours are from7：00a。m。to9：00a。m.for breakfast.
12、What do you like to drink？想要喝什么?
13、Are you ready to order or just a minute?
你们准备好了吗? 还是要再等一会？、
14、Can I have some more bread？
能再多给我点面包吗？
15、Check， please。 结帐。
16、Apologies 表示道歉
17、I am sorry，sir (madam）。 对不起，先生（小姐).
18、I‘m sorry to trouble you。对不起打扰你了。
19、I‘m sorry to have kept you waiting 。对不起让你久等。
20、Excuse me for interrupeing you。原谅我打挠你了。
21、I hope you‘ll forgive me。我希望你能原谅我。
22、It doesn‘t matter。没关系.
23、It‘s nothing。没什么。
24、Never mind.别放在心上.
25、Don‘t apologize， It was my fault。别道歉，这是我的错。
26、Have a good time！祝你们玩得愉快！
27、Hello,welcome to our restaurant!(欢迎光临）
28、Thank you for your presence . Please take care .(谢谢请慢走）
29、很抱歉，我们立即采取措施，使您满意
I’m sorry we'll take measures at once Be satisfied you.
30、服务员我想买单。 Waiter I want to pay my bill.
31、请给我一杯可乐。Please give me a can of coca-cola。
32、先生（女士)这是您的帐单 Here is your bill, sir（lady）
33、一共是128元，请问您付现金还是信用卡？
The total amount is 128 yuan, Do you pay the bill by cash or credit card？
34、请稍等，我马上来收拾。Just a moment, please I'm clear it right away
35、对不起,我们这没有生力啤酒。Sorry, we haven't San Miguel beer.
36、当然可以。Of course。
37、这是发票和找零钱,请收好。
Here's the receipt and change, keep it, please。
38、早上好（午安、晚安）Good morning。（afternoon evening)
39、您好!How are you？ How do you do？
40、再见，欢迎下次再来!Good—bye! Come again next time，
41、You are Welcome。不客气
42、慢走，感谢您的光临。Mind your step and thank you for coming.
43、请稍等。Please wait a moment. Just a moment。 Just a minute。
44、请原谅。Excuse me.
45、对不起，让您久等了。Sorry to have kept you waiting so long。
46、请问您有几位?For how many?
47、请跟我来，请这边走。Come with me, please. follow me, please。
48、请问您喝什么茶?What kinds of tea would you like to drink?
49、请稍候，我们马上给您安排。
Just a moment, please. we will arrange it for you right away。
50、您看坐在这里可以吗？Would you mind sitting here？
51、请问您有预订吗？Do you have a reservation？
52、对不起，那边的桌子已给预订了。I’m sorry that table is already reserved.
53、不用谢，很乐意为您服务.Not at all, I’m glad to serve you.
54、这是菜单，请问现在可以点菜了吗？
Here is menu。Are you ready to order mow?
55、我们有葡萄酒、白酒、啤酒和各式软饮料。
We have got port， white wine beer and different kinds of soft beverages.
56、请问您想喝点什么。What would you like to drink， please。
57、请问需要加冰块吗？Do you need any ice-blocks， please?
58、请问需要冷饮还是热饮？
Would you like to have a cold—drinks or hot drinks?
59、祝您午餐(晚餐)愉快！Please enjoy your lunch (dinner）！
60、打扰了，请问现在可以上菜吗?
I’m sorry to disturb you。 Shall I bring in your food now?
61、对不起，我能把这个盘子撤走吗?
I'm sorry, Can I take this plate away?
62、请问您喝什么茶？
What kinds of tea would you like to drink?
63、您先来杯啤酒好吗？Would you like to start with a glass of beer？
64、对不起，这个品种刚刚售完。
I’m sorry, this variety is just out of stood（there aren’t any left)
65、对不起，您是否介意与那位先生同坐一桌？
I’m sorry， would you mind sitting the table with that gentleman.
66、对不起，现在已经客满了。I’m sorry our restaurant is full now。
67、如果您不介意，坐在那边角落里好吗？
Would you mind sitting over there in the corner。
68、好的，我去拿来。Ok, I’ll get it for you。
69、先生，傣式烤牛肉很不错,我建议您们点一个
Sir,our sandwitch is very good。 I suggest you to order one。
70、先生，有什么需要我帮忙的吗?What can I do for you， sir?
71、先生，请问您是找人吗？Are you come to see anyone， sir?
72、先生，请问是用餐吗？Will you have dinner， sir？
73、这瓶酒多少钱?How much is this bottle？
74、这瓶葡萄酒每瓶98元。The wine is 98 yuan a bottle.
75、对不起，请再重复一遍.I beg your pardon？
76、服务员，您会讲英语吗？Can you speak English， waiter?
77、会一点点Yes, a little.
78、先生(女士)这个水果盘是我们餐厅奉送的，祝您午餐愉快。
This fruit plate is offered as a gift in our Restaurant。 Please enjoy you lunch。
79、我们共有6个人. We are a group of six.
80、我们大概需要等多久? How long is the wait?
81、请给我菜单。 May I have a menu，please？
82、是否有中文菜单? Do you have a menu in chinese？
83、餐厅有些什么餐前酒？
What kind of drinks do you have for an aperitif？
84、可否让我看看酒单？ May I see the wine list?
85、我可以点杯酒吗？ May I order a glass of wine?
86、餐厅有那几类酒? What kind of wine do you have?
87、我可以点餐了吗？ May I order，please？
88、餐厅最特别的菜式是什么? What is the specialty of the house？
89、餐厅有今日特餐吗？ Do you have today’s special？
90、我可以点与那份相同的餐吗？ Can I have the same dish as that？
91、请给我一杯水。 I’d like a glass of water， please.
92、请给我一瓶矿泉水。 May I have a bottle of mineral water？
93、请给我不含碳酸的矿泉水。 Uncarbonated mineral water, please.
94、请再给我一些面包. May I have some more bread, please。
95、请给我一些甜点。 I’d like a dessert, please。
96、甜点有那几种？ What do you have for dessert?
97、可以给我一些芝士吗？ May I have some cheese？
98、这是什么口味的芝士？ What kind of cheese is this?
99、可以给我一点这个吗？ May I have just a little of it?
100、可不可以不要甜点改要水果？
Can I have some fruit instead of the dessert？
101、可以抽烟吗? May I smoke？
102、我点的食物还没来。 My order hasn’t come yet.
103、这不是我点的食物。 This is not what I ordered.
104、麻烦请结帐。 Check, please.
105、可以在这儿付帐吗？ Can I pay here？
106、我们想要分开算帐。 We like to pay separately。
107、帐单有一些错误。 I think there is a mistake in the bill
108、可不可以麻烦再确认一次帐单？Could you check it again？
109、可以用这张信用卡付帐吗？ Can I pay with this credit card？
110、请给我收据。 May I have the receipt， please。
111、在这用餐或带走？ Will you be eating here or is this to go (take out）？
112、带走。 Take out，please。
113、我可以坐这里吗？ Can I sit here？
114、请给我一份三明治。 A sandwich,please。
115、请给我全麦面包. Whole wheat,please。
116、我可以坐这个位子吗？ Can I take this seat?
117、我在哪可以拿到刀与叉？ Where can I get a knife and fork?
118、请问需要打包吗？ Do you want to pack them？
119、对不起,打扰一下。 Excuse me。
120、您要不要先喝点什么? Do you want any drink first?
121、对不起，请问卫生间在哪里?Excuse me， where is the toilet / rest room / WC?
122、向前走右拐. Go ahead and turn right。
123、先生，您要的咖啡。 Here is your coffee.
124、还有什么其他需要吗？ Do you need anything else？
125、请问您有几位？ How many people do you have？
这是您点的菜，这是您的帐单.Here is your dish and here is your bill.
126、请问需要打包吗？ Do you want to pack them?
127、给我一瓶/一听青岛啤酒。 I want / Give me a bottle / can of Qingdao Beer.
128、这是菜单。 Here is the menu.
129、服务员，结帐。 Waitress, bill please。
130、是的先生，这是您的帐单。Yes sir， here is your bill.
总共150元。收您200元。这是找您的钱。
131、It’s 150 Yuan in total. Take your 200 Yuan. Here is your change.
132、营业时间 business hour
133、桌布 table cloth 餐巾 napkin 餐巾纸 paper napkin 面包蓝 bread basket 开瓶器 bottle opener
134、冰夹 ice tong 牙签 toothpick holder 酒单 drink list
135、葡萄酒 Grape wine 纯净水 purified water 雪碧 sprite 百威 Budweiser 矿泉水 mineral water 可乐 cola 绿茶 green tea 红茶 black tea 猪肉 pork 鸡肉 chicken 汤 soup
136、蛋糕 cake 三明治 sandwich 月饼 moon cake 筷子 chopsticks 勺子 spoon 叉子 fork 刀子 knife 玻璃杯 glass 餐刀 table knife
137、蛋糕刀 cake knife 汤碗 soup bowl 汤勺 laddle 汤勺 laddle 汤匙 table spoon 咖啡匙 coffee spoon 烟灰缸 ashtray
138、早上好。 Good morning。 下午好。 Good afternoon。 晚上好。 Good evening. 谢谢。 Thank you. 不用谢。 You are welcome.
139、这边走。 This way， please
140、Sit down, please. Here is the menu。 May I take your order， sir? 请坐，给您菜单。先生，您要点菜吗？
141、What would you like to have， coffee or tea？ 您要喝咖啡还是茶？
142、would you like to have some wine with your dinner?您用餐时要喝点酒吗？
143、what kind of food would you like to have?您想吃什么菜？
144、we look forward to having with us tonight。我们期待您今晚大驾光临。
145、I’m sorry ， but I didn’t quite catch what you just said.对不起，我没有听明白您刚才的话。
146、I beg your pardon？/Pardon? 对不起，请再说一遍。
147、Sorry， sir ,but I don't understand what you mean.很抱歉,先生,我没有听懂您的意思。
148、Pardon， madam. I am afraid I didn’t follow you.对不起,太太,我没有听明白。
149、What was that？ 你说什么？（此话比较随便，也要用升调)
150、Sorry, but could you say it again? 对不起,您能再说一编吗？
151、would you mind repeating， please？请再说一遍，好吗？
152、could you please repeat a little more slowly?您能再慢点儿说一遍吗？
153、It’s delicious and worth a try。它鲜美可口，值得一试.
154、please feel free to contact us if you have any questions。如果你有什么问题,请随即和我们联系。
155、you'll regret if you don’t have a test。.如果您不尝一下，您准会后悔的.
156、I’m sorry to have kept you waiting. 很抱歉，让您久等了。
157、I’m really sorry， but I seem to have misserved a dish.。真对不起，我好像上错了一个菜.
158、I do apologize for giving you the wrong soup。我上错了汤,真抱歉。
159、Let me wish you every success。祝您一切顺利。
160、I hope you’ll have a good time。祝您玩的痛快。
161、