旅游英语口语教案.doc

旅游英语口语教案
Week One
I。 Teaching aim
1. Introduce the Practical Oral English Course and the learning schedule of this term to students。
2。 Review the basic expression of oral English from Unit one to Unit three。
II。 Important and difficult points
1。 How to introduce oneself or somebody。
2. How to greet formally or casually.
3。 How to ask for and offer help.
4。 How to ask for information and make inquiries。
III。 Teaching procedure
1. Greeting.
2。 Share with Ss the pictures I took in Hainan this winter holiday。
3。 Introduce the Practical Oral English Course and the learning schedule of this term to students。
4。 Basic Expressions（Unit one to Unit three）
Review the basic expression of Part One (Unit one to Unit three） and tick some important sentences for Ss to recite.
4. Do pair work。
Ⅳ。 Homework：
1。 Preview Part One Unit Four to Unit Six。 In next period, students are supposed to do pair work of the dialogues。
2。 Review Unit One to Unit Three and prepare for an oral test。
Week Two
I。 Teaching aim
　　1。 Teach Ss how to prepare for meeting the tour group。
2。 Review the basic expression of oral English from Unit Four to Unit Six.
II. Important and difficult points
1。 How to make an appointment
2。 How to make suggestion and give advice
3。 How to apologize and forgive
4。 Preparations for meeting the tour group。
III. Teaching procedure
1。 Greeting。
2。 An oral test from Unit One to Unit Three
　　　3. Teach Ss the preparations for meeting the tour group。
a) How to prepare for meeting the tour group。
b) What to do when tourists arrive.
c） What if the guide picks up tourists other than his/her own tour group。
Phrases and expressions：
Local guide地陪 national guide 全陪
reception program 接待计划
Travel agency 旅行社 group code 团号 tour leader 领队
Sponsor travel service 组团社
Preparations for meeting the tour group：
A。 A guide should dress decently， especially on the occasion of meeting the tour group at the airport。 Tattoos and dyed hair are not appropriate for a guide。 No guides are allowed to wear shorts, a sleeveless shirt or shoes without sock。
B。 A male guide should not wear shorts or wear his cap backwards or sideways. A female guide may dress casually， but should not wear the mini skirt and have excessive makeup.
C. A guide should remember the details of the reception program before he picks up tourists at the airport. A reception program should include name of travel agency， group code， name of tour leader or national guide, names and number of tourists， arrival time， modes of transport， hotel and so on。
Question： What does a guide do before the tourists arrive?
a。 confirm expected arrival time；
b。 arrive at airport 30 minutes prior to the expected arrival time and confirm the exact landing place；
c。 stand at a highly visible location at the exit, in full view of arriving tourists with a cardboard.
Question： What does a guide do at the airport when tourists arrive？
a. meet the tour group and check the group code, number of tourists and name of the national guide or tour leader；
b. lead the tour group to the coach and stand by the door to politely greet tourists and confirm the number of tourists.
Question： What does a guide serve tourists on the way to the hotel？
a. greet tourists cordially or deliver a welcome speech；
b. inform overseas tourists of the local time;
c。 give a brief introduction to the local customs, location of the hotel；
Additional Tips: Taking tourists by Mistakes
A guide may pick up tourists other than his own tour group because of carelessness, while his own tourists are left at the airport or， have been picked up by some other guide。 To avoid such mistakes， what kind of measures should the guide take？
● The guide should double—check the information of the tour group： the name of sponsor travel service, the number of tourists and the name of the national guide or tour leader.
● If he mistakes the tour group of another travel agency for his own group, he should first report the case to his travel service and make an apology to the tourists. Meanwhile he must hand the tour group over to that travel agency。
● If the tour group belongs to the travel agency that he works for, yet he is not supposed to be their guide， the local guide may make the best of the mistake by acting as their guide and picking them up。
4. Review the basic expression of oral English from Unit Four to Unit Six and tick some important sentences for Ss to recite。
5. Do pair work。
Ⅳ. Homework：
1。 Preview Part One Unit Seven to Unit Ten。 In next period， students are supposed to do pair work of the dialogues。
2。 Review the preparations for meeting the tour group and prepare for an oral test。
Week Three
I。 Teaching aim
1. Review the basic expression of oral English from Unit Seven to Unit Eight。
2. Teach Ss how to write an itinerary and how to deal with the difference in the itinerary。
II. Important and difficult points
1。 How to ask for direction
2. How to describe things and people
3。 How to write an itinerary and how to deal with the difference in the itinerary。
III. Teaching procedure
1。 Greeting。
2。 An oral test from Unit Four to Unit Six。
3. Basic Expressions (Unit Seven to Unit Eight）
Review the basic expression of Part One (Unit Seven to Unit Eight) and tick some important sentences for Ss to recite。
4。 Do pair work。
5. Teach Ss how to write an itinerary and how to deal with the difference in the itinerary。
Phrases and expressions:
　　Standard group 标准团 deluxe group豪华团
　　Travel route 旅行线路 tourist destination旅游目的地
　　Local travel service地接社 travel itinerary 旅行计划
A. When writing an itinerary, you should take the following points into account:
1. The tout title is an important part of the itinerary， and it usually highlights the length and location of the tour, e.g。 “Three—Day Tour to the Yungang Grottoes”
2。 An itinerary should include information with regard to the standard of service/tour grade， travel expenses and the number of tourists， etc.
3. For day-to-day activities specific information should be given about the cities， hotels， modes of transportation and duration.
4。 The descriptive account should include an overall view of the travel routes and tourist destinations in accordance with the contract made between the tourists and the travel agency.
Question： What is the specific information about day-to—day activities in an itinerary？
［ GW—ME—001 ］ Beijing—Xi'an—Shanghai （09 Day)
Departure everyday
Day 1 Arrive Beijing
Arrive Beijing， the capital of the People's Republic of China. Meet your guide upon arrival and transfer to your comfortable hotel. （D）
Day 2 Beijing
Begin the day with a visit to Tiananmen Square， the world largest。 Then， move on to the "Forbidden City” that symbolizes the imperial and traditional China。 After lunch， visit Temple of Heaven， the place where the emperors of Ming and Qing dynasties worshipped heaven and prayed for peace and harvest. A Peking Duck Dinner concludes your first full day activities in China。 (B—L-D）
Day 3 Beijing
Visit the enchanting Summer Palace, one of China’s largest and best-preserved imperial gardens。 In the afternoon, you will visit the Yonghe Lama Temple。 （B—L—D）
Day 4 Beijing
Today’s highlight is your visit to the Great Wall， symbol of Chinese civilization。 A short drive away is the statue-lined Shenlu (Spirit Road） leading to the Ming tombs, here you can see some marvelous stone sculptures。 The Ming Tombs the tomb area for deceased emperors of the Ming Dynasty。 Rest of the day is free。 （B—L—D）
Day 5 Beijing—Xi’an
After a relaxed breakfast at hotel this morning, you will take a walk through some old ”hutongs”, a kind of ancient city compound。 Fly to Xi’an and check in Hotel upon arrival。 Climb up the ancient City Walls and visit Forest of Steles Museum where precious stone carvings and sculptures are kept。 Enjoy a characteristic dumpling dinner at a local restaurant。 （B—D）
Day 6 Xi’an
Begin the day with a once—in—a—lifetime viewing of the extraordinary 2,200—year-old terracotta warriors of China's first Emperor， Qin Shihuang. On your way back to the city， stop at a mountain village and meet local residents。 After lunch， visit the superb Shanxi History Museum, the best of its kind in China。 Visit to Big Wild Goose Pagoda which was built in 652 A。D。 It contains a large volume of Buddhist scriptures which were obtained from India by the eminent monk of Xuanzang。 （B-L-D)
Day 7 Xi'an-Shanghai
Fly to Shanghai， China’s largest city. Check in Hotel. Visit the Bund. The splendid row of early 20th century European buildings remains the quintessential Shanghai sight. Visit Yuyuan Garden -— a well restored Suzhou—style garden, and take a walk through the Old Town filled with antique markets and specialty stores。 A fabulous acrobatic show concludes your first day in Shanghai。 （B—L—D)
Day 8 Shanghai
This morning you will visit marvelous Shanghai Museum, a leading attraction of the city since it opened in 1994。 Move on to the Fuxing Park 。 Then a visit to the Jade Buddha Temple where two rare jade statues of Sakyamuni Buddha are treasured。 You will have some free time in the afternoon to explore the city。 Enjoy a farewell dinner at the hotel。 （B-L—D）
Day 09 Return Home
Transfer to the airport and board your homebound flight。 Arrive in your country on the same day。 (B)
B：Breakfast 　L:Lunch 　D：Dinner
Price
Hotel： （or the same standard）
Beijing： Hao Yuan Jian Guo Hotel
Xi'an: Jian Guo Hotel
Shanghai: Ocean Hotel
B。 Differences in the itinerary
　　1。 You should confirm the local travel arrangements with the tour leader or the national guide before tourists start their sightseeing.
　　2。 If the tourist itinerary or travel schedule is different from that presented by the national guide， both parties should have discussions and make a possible resolution to their mutual satisfaction。
　　Question： How do you handle the case when you find the differences in the itinerary?
Ⅳ. Homework：
1. Preview Part One Unit Nine to Unit Ten. In next period， students are supposed to do pair work of the dialogues.
2。 Review today’s lecture and prepare for an oral test。
　3. Week Four is Ss’ labor week。
Week Five
I。 Teaching aim
1. Review the basic expression of oral English from Unit Nine to Unit Ten。
2。 Teach Ss how to deal with the changes in the itinerary。
II. Important and difficult points
1. How to express your likes and dislikes
2。 How to make farewell
3. How to deal with the changes in the itinerary.
III。 Teaching procedure
1。 Greeting。
2。 An oral test from Unit Seven to Unit Eight.
3。 Basic Expressions （Unit Nine to Unit Ten)
Review the basic expression of Part One （Unit Nine to Unit Ten) and tick some important sentences for Ss to recite。
4。 Do pair work。
5。 Teach Ss how to deal with the changes in the itinerary。
Changes in the itinerary：
○Usually a guide should adhere to travel schedule or the itinerary as specified in the contract. You should not change the travel schedule or itinerary at your will。
○A guide may make some reasonable adjustments， based on the travel schedule or the daily route. You should also inform the tourists of the changes and try to get their support。
○A guide should evaluate their suggestions if tourists want to change the itinerary。 Provided that their proposal is feasible， he may make the appropriate adjustments after he acquires the approval from the local travel service and the tour leader or national guide.
　Question: Can a guide change the itinerary at his/her will？
　 What if you want to make some changes to the itinerary？
　 What if the tourists want to change their travel schedule?
Ⅳ。 Homework：
1. Preview Part Two unit one. In next period， students are supposed to do pair work of the dialogues。
2. Review today’s lecture and prepare for an oral test。
Week Six
I. Teaching aim
1. Teach Ss the entry procedure in airport.
2. Teach Ss how to imitate the pronunciation of native speakers。
II. Important and difficult points
1。 What to say when meeting the foreign guests。
2。 How many necessary formalities should foreigners go through？
III. Teaching procedure
1. Greeting。
2. An oral test from Unit Nine to Unit Ten。
3。 Listening comprehension: The Temple of Earth and The Tian’an men square。 Then read after the narrator。
4。 Part Two： Attendance to Daily life
Unit One： Meeting the Foreign Guests
Ss do the pair work and then T analyzes the dialogues。
Ⅳ。 Homework：
1. Preview Part Two unit two。 In next period, students are supposed to do pair work of the dialogues。
2。 Review today’s lecture and do the translation at page 61. Prepare for an oral test。
Week Seven
I。 Teaching aim
1。 Teach Ss how to provide good service in guest house。
2. Teach Ss how to prepare an on—the—way introduction and the taboos of guiding service on the way.
II. Important and difficult points
1。 What to do at the reception desk。
2。 How to offer room service。
3。 How to prepare an on-the—way introduction.
4。 The taboos of guiding service on the way。
III. Teaching procedure
1。 Greeting.
2。 An oral test of Part two Unit one.
　　3。 Part Two: Attendance to Daily life
Unit Two: Guest House Service
Ss do the pair work and then T analyzes the dialogues.
Additional dialogue when checking out：
At the Cashier’s Desk：
Cashier： Good morning， sir。 May I help you？
Billy： Is this where I can pay my hotel bills？
Cashier: Yes. Please tell me your room number and when you would like to check out.
Billy： My room number is 902 and I'd like to check out now。
Cashier: Just a moment， please。
Cashier： Are you Mr Billy？
Billy: Yes。
Cashier: Did you have breakfast this morning？
Billy： Yes， but I paid cash for it。
Cashier： And have you used any hotel services since breakfast?
Billy： Yes. I used the mini—bar。 I drank a can of coca—cola.
Cashier： All right。 Here you are, sir。 It totals 3,450 yuan RMB， including 15％ service charge。 Please check it。
Billy： Thank you. Can I pay with traveller’s checks［b1]?
Cashier: Certainly, sir。
（Mr Billy fills out checks and gives these and his passport to the cashier)
Here is your invoice， Mr Billy。 We hope you enjoyed your stay with us here and that you'll have a pleasant trip home。
Billy： Thank you。
4。 How to prepare an on—the—way introduction？
a. Inform tourists of the itinerary of the day。 （briefly introduce the scenery spots and tour destination)
b。 Introduce the local customs and scenery on the way。
c. Initiate entertainments to promote friendship between tourists。
d。 Make a summary of the sightseeing activities on suitable occasions when the tour is over, so that you can further impress tourists on the way home.
5。 The taboos of guiding service on the way。
a. A guide should not talk with the driver and leave tourists alone on the coach.
b。 A guide should not harm the interest or the