管理学原理题库.doc
《管理学原理题库.doc》由会员分享,可在线阅读,更多相关《管理学原理题库.doc(84页珍藏版)》请在咨信网上搜索。
1、Chapter 1 Introduction to Management and OrganizationsTrue/False QuestionsThe four contemporary functions of management are planning, organizing, leading, and controlling.True (easy)Effectiveness refers to the relationship between inputs and outputs。False (moderate)Efficiency is often referred to as
2、 ”doing things right.”True (moderate)When managers meet organizational goals, they are efficient and effective。False (difficult)According to Mintzbergs management roles, the informational role involves receiving, collecting, and disseminating information。True (moderate)Technical skills become less i
3、mportant as a manager moves into higher levels of management。True (moderate)The systems perspective underscores and emphasizes the fact that organizations are different, face different circumstances, and thus may require different ways of managing.False (moderate)Multiple Choice_ are organizational
4、members who integrate and coordinate the work of others.a。Managers (easy)b。Team leadersc。Subordinatesd.Operativese.AgentsTypically, in organizations it is the _ who are responsible for making organizational decisions and setting policies and strategies that affect all aspects of the organization.a.t
5、eam leadersb.middle managersc。firstline managersd。top managers (easy)e。subordinates_ distinguishes a managerial position from a nonmanagerial one.a。Manipulating othersb。Concern for the lawc.Increasing efficiencyd.Coordinating and integrating others work (moderate)e。Defining market shareWhich of the
6、following is NOT an example of a decisional role according to Mintzberg?a. spokesperson (moderate)b. entrepreneurc. disturbance handlerd. resource allocatore. negotiatorWhich of the following skills are more important at lower levels of management since these managers are dealing directly with emplo
7、yees doing the organizations work?a. human skillsb. technical skills (easy)c. conceptual skillsd. empirical skillsUnderstanding building codes would be considered a _ skill for a building contractor。a。humanb.technical (easy)c。conceptuald.empiricale。functionalWhich of the following phrases is best as
8、sociated with managerial conceptual skills?a。decision-making (easy)b。communicating with customersc。motivating subordinatesd.product knowledgee。technical skillsAccording to the text, _ are not influenced by and do not interact with their environment。a. open systemsb. closed systems (easy)c. flextime
9、systemsd. reverse systemse. forward systemsThe _ view of a managers job implies that decisions and actions taken in one organizational area will impact other areas。a.systems (moderate)b.contingencyc.conceptuald.functionale.environmentalWhich of the following best describes the concept that managemen
10、t is needed in all types and sizes of organizations, at all organizational levels and in all organizational work areas, and in all organizations, no matter what country theyre located in?a. the partiality of managementb. the segmentation of managementc. the universality of management (moderate)d. th
11、e cultures of managementScenarios and QuestionsThe Busy Day (Scenario)Don Eskew, plant manager at Control Systems, Inc., sighed as he sipped his first cup of coffee at 5 a。m. and read his agenda for the day。 He is giving two company tours in the morning; the first to a newspaper reporter who is writ
12、ing a story on the new plant expansion and has several questions, and the second to a group of Control Systems, Inc., managers from the east coast。 He then has a meeting with unit manager, Phil Johnson, to discuss Phils recent drop in performance (a task he always hates)。 Next, he is spending a coup
13、le of hours reviewing the trade journals he receives from his high-tech association and writing up a brief synopsis for his presentation next week to the Division President. Finally, in late afternoon, he will be reviewing the new equipment malfunction and deciding whether to bring in extra people t
14、o get the equipment running as soon as possible. Whew! Just another day in the glamorous life of a manager。Together, all of these behaviors performed by Don during his busy day correspond to the management roles discovered in the late 1960s by which of the following management scientists?a.Herzbergb
15、。Skinnerc.Mintzberg (easy)d。Fayole。MaslowWhen Don was meeting with Phil to discuss his performance concerns, he was operating in which management role?a。leader (difficult)b。figureheadc.monitord。disturbance handlere。spokesperson114.What role was Don performing when he gave the plant tour to the newsp
16、aper reporter?a。monitorb.figureheadc.disseminatord.spokesperson (difficult)e。resource allocator115。When Don was reviewing the new equipment malfunction, what management role was he playing when deciding whether to bring in extra people?a。monitorb。disseminatorc.resource allocator (moderate)d.disturba
17、nce handlere.figureheadEssay QuestionsIn a short essay, discuss the difference between efficiency and effectiveness and include a specific example to support each concept。Answera. Efficiency refers to getting the most output from the least amount of inputs. Because managers deal with scarce inputsin
18、cluding resources such as people, money, and equipmentthey are concerned with the efficient use of resources. For instance, at the Beiersdorf Inc。 factory in Cincinnati, where employees make body braces and supports, canes, walkers, crutches, and other medical assistance products, efficient manufact
19、uring techniques were implemented by doing things such as cutting inventory levels, decreasing the amount of time to manufacture products, and lowering product reject rates。 From this perspective, efficiency is often referred to as “doing things right”that is, not wasting resources. b. Effectiveness
20、 is often described as “doing the right thingsthat is, those work activities that will help the organization reach its goals。 For instance, at the Biersdorf factory, goals included open communication between managers and employees, and cutting costs。 Through various work programs, these goals were p
21、ursued and achieved. Whereas efficiency is concerned with the means of getting things done, effectiveness is concerned with the ends, or attainment of organizational goals.(moderate)In a short essay, list and explain the four basic functions of management.Answera. Planning involves the process of de
22、fining goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate activities。b. Organizing involves the process of determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are t
23、o be made。c. Leading when managers motivate subordinates, influence individuals or teams as they work, select the most effective communication channel, or deal in any way with employee behavior issues, they are leading。d. Controlling to ensure that work is going as it should, managers must monitor a
- 配套讲稿:
如PPT文件的首页显示word图标,表示该PPT已包含配套word讲稿。双击word图标可打开word文档。
- 特殊限制:
部分文档作品中含有的国旗、国徽等图片,仅作为作品整体效果示例展示,禁止商用。设计者仅对作品中独创性部分享有著作权。
- 关 键 词:
- 管理学 原理 题库
1、咨信平台为文档C2C交易模式,即用户上传的文档直接被用户下载,收益归上传人(含作者)所有;本站仅是提供信息存储空间和展示预览,仅对用户上传内容的表现方式做保护处理,对上载内容不做任何修改或编辑。所展示的作品文档包括内容和图片全部来源于网络用户和作者上传投稿,我们不确定上传用户享有完全著作权,根据《信息网络传播权保护条例》,如果侵犯了您的版权、权益或隐私,请联系我们,核实后会尽快下架及时删除,并可随时和客服了解处理情况,尊重保护知识产权我们共同努力。
2、文档的总页数、文档格式和文档大小以系统显示为准(内容中显示的页数不一定正确),网站客服只以系统显示的页数、文件格式、文档大小作为仲裁依据,平台无法对文档的真实性、完整性、权威性、准确性、专业性及其观点立场做任何保证或承诺,下载前须认真查看,确认无误后再购买,务必慎重购买;若有违法违纪将进行移交司法处理,若涉侵权平台将进行基本处罚并下架。
3、本站所有内容均由用户上传,付费前请自行鉴别,如您付费,意味着您已接受本站规则且自行承担风险,本站不进行额外附加服务,虚拟产品一经售出概不退款(未进行购买下载可退充值款),文档一经付费(服务费)、不意味着购买了该文档的版权,仅供个人/单位学习、研究之用,不得用于商业用途,未经授权,严禁复制、发行、汇编、翻译或者网络传播等,侵权必究。
4、如你看到网页展示的文档有www.zixin.com.cn水印,是因预览和防盗链等技术需要对页面进行转换压缩成图而已,我们并不对上传的文档进行任何编辑或修改,文档下载后都不会有水印标识(原文档上传前个别存留的除外),下载后原文更清晰;试题试卷类文档,如果标题没有明确说明有答案则都视为没有答案,请知晓;PPT和DOC文档可被视为“模板”,允许上传人保留章节、目录结构的情况下删减部份的内容;PDF文档不管是原文档转换或图片扫描而得,本站不作要求视为允许,下载前自行私信或留言给上传者【丰****】。
5、本文档所展示的图片、画像、字体、音乐的版权可能需版权方额外授权,请谨慎使用;网站提供的党政主题相关内容(国旗、国徽、党徽--等)目的在于配合国家政策宣传,仅限个人学习分享使用,禁止用于任何广告和商用目的。
6、文档遇到问题,请及时私信或留言给本站上传会员【丰****】,需本站解决可联系【 微信客服】、【 QQ客服】,若有其他问题请点击或扫码反馈【 服务填表】;文档侵犯商业秘密、侵犯著作权、侵犯人身权等,请点击“【 版权申诉】”(推荐),意见反馈和侵权处理邮箱:1219186828@qq.com;也可以拔打客服电话:4008-655-100;投诉/维权电话:4009-655-100。