酒店常用英语词汇培训内容.doc
《酒店常用英语词汇培训内容.doc》由会员分享,可在线阅读,更多相关《酒店常用英语词汇培训内容.doc(23页珍藏版)》请在咨信网上搜索。
1、酒店管理网 酒店常用英语词汇、语句培训一、酒店服务、时尚英语Reserving a Room预订酒店房间(电话)(H=Hotel, G=Guest)H: Georges Hotel.这儿是乔治酒店。G: Id like to reserve a room. 我想预订一间房间。H: When for Sir? 先生,什么时候要用?G: This weekend.这周末。H: Thank you. Just a moment, please. 谢谢。请等一会儿。H: Front desk, sir.(总台接待员)先生,这儿是总台。G: I want a single room with bath
2、next Saturday.我下星期六要一间有浴室的单人房。H: Hold on, please.请等一下。(A few seconds later) (几秒钟以后)H: Well have it ready for you, sir.先生,我们会为您准备好房间。G: Fine.好!H: May I have your name and phone number, sir?先生,请问贵姓和电话号码?G: Yes, my name is XinHua Zhou, and the number is 116079.我名叫周新华,电话号码是116079。Inquiring about the Hot
3、el Charges 询问酒店费用(电话)H: (Operator) Georges Hotel. Can be of any assistance?(接线生)乔治酒店。请问有什么贵干?G: Yes, Id like to find out about the room charges.我想了解住房费用。H: Just a moment, sir. Ill put you onto reservations. 先生,请等一会儿。我替您接订房部。H: (Reservation Clerk) Reservations. Can I help you?(订房部员工)订房部。请问有什么事可以效劳?G:
4、 Yes, could you tell me the rates for your rooms?您可以告诉我,你们房间的收费率吗?H: Yes. Its 350 to 550 dollars for a single, 550 to 750 for a dou-ble for a twin.可以。单人房收费350550元,双人房收费550750元。G: I see. I am visiting your city in April. How soon should I makea reservation. 我明白了。我打算在4月份往贵市。我应提早多少时候订房呢?H: Well, the so
5、oner, the better. If youve made your schedule, why dont you book the room now?那么,越早越好。如果您已拟定您的旅游计划,您何不现在订房?Making a Hotel Reservation订房(电话)G: Hello.喂!H: (Operator) Greens Hotel. Can I help you, sir?(接线生)费尔蒙酒店。先生,请问有何贵干?G: Yes, Id like to make a reservation.我想订房。H: Thank you, Ill connect you with our
6、 reservation clerk.谢谢。我替您接我们订房部职员。 G: Thank you. 谢谢您。H:(Reservation Clerk) Hello, reservation office. Can I help you?(订房部员工)订房部,请问有什么可以效劳? G: Yes, Id like to reserve a double room with bath for November twenty-first and twenty-sixth. 我想预订一间有浴室的双人房,供11月21日和26日住宿。H: Just a moment, sir. Ill check and s
7、eeyes, that can be arranged. Your name, please?先生,请等一下,我要查查看是的,可以安排那样的房间。请问贵姓? G: Yes, my name is Wang Lin. 我名叫王林。H: Thank you very much, Mr. Wang.谢谢您,王先生。Confirming a Hotel Reservation证实已订房间(电话)H: (Operator): Greatwall Hotel. (接线生)长城酒店。G: Reservations, please.请接订房部。H: Thank you. Just a minute, sir.
8、谢谢。先生,请等一下。H: (Reservation Clerk): Reservations. Can I help you?(订房部员工)这里是订房部。请问有什么事可以效劳?G: Yes, Id like to confirm my reservation. This is Wang Lin from Hong Kong. Ive reserved a double room for January second.我想确定我的订房结果。我是从香港来的王林。我已经预订一间供1月2日入住的双人房。H: Yes, Mr. Wang. We have your reservation from H
9、ong Kong.Well be expecting you on January second. Thank you.何先生,我们已接到您从香港打来的订房电话。我们期待您1月2日光临。多谢惠顾。Changing A Hotel Reservation改变订房日期(电话)H: GreatWall Hotel. Can I help you? 长城酒店。我能帮您吗?G: Yes, Id like to cancel my reservation and make a new reservation. My name is Wang Lin and I have made a reservatio
10、n for January tenth, but is it possible to change it to the twelfth? With the heavy snow up here, my car has broken down. 我想取消我原来的预订,并作新的预订。我名叫王林,我订了1月10日的房间,但有没有可能把日期改到12号?由于这里下雪,我的汽车损坏了。H: Yes, just a minute while I check our record, Mr.Wang. Yes, it is possible to change it to the twelfth. Thank
11、you, Mr. Wang. 好,请等一等,我查一查我们的记录。王先生,行啊,可以把订房改到12日。王先生,谢谢您。G: Thank you.谢谢。Ordering Breakfast through Room Service at the Hotel在酒店客房服务部预订早餐电话H: (Room Service): Hello. Room Service. (客房服务部)喂!客房服务部。G: Hello. May I order my breakfast for tomorrow morning? 喂!我可以预订明天早上的早餐吗?H: Yes, Sir. What time would you
12、 like to have it, sir?可以的。先生,请问您想什么时候吃早餐?G: Can you make it at 8:00 你们能在八点钟准备好吗?H: All right, sir. What would you like to have? 可以,先生。 您想要些什么?G: Well, pineapple juice, bacon and eggs, toast, and a pot of coffee. 我要菠萝汁、火腿和蛋、烤面包和一壶咖啡。H: All right. Anything else.好的。还要别的东西吗?G: Thats all. My room number
13、is 604. 不要了。我房间的号码是604号。H: Thank you, sir.谢谢您,先生。 Ordering Lunch订午餐H: Hello, Room Service. 喂,住房服务部。G: Hello, Id like to order my lunch. 喂,我想订午餐。H: All right, sir. 好的,先生。G: Ill have a tomato and lettuce salad, a tomato omelet. 我要一份番茄和生菜沙律,一份番茄心蛋卷。H: Our omelet is served with green vegetables. 我们的蛋卷是配
14、有青菜的。G: Id like a salad, too. 我也喜欢沙律。H: Yes, sir. What kind of dressing? 行,先生。您要哪一种调味品?G: Oil and vinegar, please. 请给我油和醋。H: Do you want any rolls? 您要面包吗?G: Yes, and a pot of coffee, please. 要,再给我一壶咖啡。H: All right, six. Anything else?好的,先生。还要别的东西吗?G: No, thats all. 不要,就这些了。H: May I have your room nu
15、mber, please.? 请问您的房间号码?G: 504. 504.504504室。H: Thank you, sir. 谢谢您,先生。G: Thank you.谢谢。 Attendance & Service接待与服务(W = Waiter, G = Guest) W: Did you ring, sir? 是您按铃吗?先生。G: I wish to turn on the light, where is the switch? 我想要开亮那一支电灯,请问开关在哪儿?W: There is it, beside the wardrobe. 那里就是了,在衣橱的旁边。G: By the w
16、ay, you might have my things sent up here. 顺便说一句,请您把我的东西搬到这儿来。W: Certainly, sir.好的,先生。W: What would you like for starters, sir?首先上什么菜?先生。W: How would you like your steak done, sir?牛排怎么做好?先生。G: Medium for everyone except me, Id like mine underdone.其他几位的都煮半生熟就行了,只有我的例外,我喜欢煮得生一点的。W: Yes, sir. How about
17、 a little soup before the steak? 在吃牛排之前,要来点什么汤吗?G: Let us have some vegetable soup and some nice crisp toast, please. 给我们弄些菜汤吧,再拿些松脆的烘面包来。W: And to follow? 接下去要些什么呢?G: Let me see. Oh, some oysters , please. 让我想想。哦,请来些生蚝。W: With pleasure, sir. Would you like a drink before your meal? 很好,先生。饭前要喝些什么酒?G
18、: Bring us a bottle of gin. 给我们来一瓶杜松子酒吧。W: What will you take for dessert? 你们要什么点心?G: Ice cream for everyone, please.每人来杯冰淇淋吧。 W: How does this room suit you, sir?这个房间合您的意吗?先生。G: This is rather small. I want a larger one, if you please.这个房间太小了。如果方便的话,我想要一间大点的。W: What about this one? 这一间怎么样?G: This w
19、ill do very well. What do you charge for it? 这一间很好。宿费多少?W: Five hundred dollars per day, sir. 每天500美元,先生。G: Will you give me a reduction if I stay here for several days? 如果我在这里住上几天,有没有什么折扣?W: Im afraid that no reduction can be made.很抱歉,没有折扣。G: This is rather expensive. I must have a cheaper one. Can
- 配套讲稿:
如PPT文件的首页显示word图标,表示该PPT已包含配套word讲稿。双击word图标可打开word文档。
- 特殊限制:
部分文档作品中含有的国旗、国徽等图片,仅作为作品整体效果示例展示,禁止商用。设计者仅对作品中独创性部分享有著作权。
- 关 键 词:
- 酒店 常用 英语词汇 培训 内容
1、咨信平台为文档C2C交易模式,即用户上传的文档直接被用户下载,收益归上传人(含作者)所有;本站仅是提供信息存储空间和展示预览,仅对用户上传内容的表现方式做保护处理,对上载内容不做任何修改或编辑。所展示的作品文档包括内容和图片全部来源于网络用户和作者上传投稿,我们不确定上传用户享有完全著作权,根据《信息网络传播权保护条例》,如果侵犯了您的版权、权益或隐私,请联系我们,核实后会尽快下架及时删除,并可随时和客服了解处理情况,尊重保护知识产权我们共同努力。
2、文档的总页数、文档格式和文档大小以系统显示为准(内容中显示的页数不一定正确),网站客服只以系统显示的页数、文件格式、文档大小作为仲裁依据,平台无法对文档的真实性、完整性、权威性、准确性、专业性及其观点立场做任何保证或承诺,下载前须认真查看,确认无误后再购买,务必慎重购买;若有违法违纪将进行移交司法处理,若涉侵权平台将进行基本处罚并下架。
3、本站所有内容均由用户上传,付费前请自行鉴别,如您付费,意味着您已接受本站规则且自行承担风险,本站不进行额外附加服务,虚拟产品一经售出概不退款(未进行购买下载可退充值款),文档一经付费(服务费)、不意味着购买了该文档的版权,仅供个人/单位学习、研究之用,不得用于商业用途,未经授权,严禁复制、发行、汇编、翻译或者网络传播等,侵权必究。
4、如你看到网页展示的文档有www.zixin.com.cn水印,是因预览和防盗链等技术需要对页面进行转换压缩成图而已,我们并不对上传的文档进行任何编辑或修改,文档下载后都不会有水印标识(原文档上传前个别存留的除外),下载后原文更清晰;试题试卷类文档,如果标题没有明确说明有答案则都视为没有答案,请知晓;PPT和DOC文档可被视为“模板”,允许上传人保留章节、目录结构的情况下删减部份的内容;PDF文档不管是原文档转换或图片扫描而得,本站不作要求视为允许,下载前自行私信或留言给上传者【w****g】。
5、本文档所展示的图片、画像、字体、音乐的版权可能需版权方额外授权,请谨慎使用;网站提供的党政主题相关内容(国旗、国徽、党徽--等)目的在于配合国家政策宣传,仅限个人学习分享使用,禁止用于任何广告和商用目的。
6、文档遇到问题,请及时私信或留言给本站上传会员【w****g】,需本站解决可联系【 微信客服】、【 QQ客服】,若有其他问题请点击或扫码反馈【 服务填表】;文档侵犯商业秘密、侵犯著作权、侵犯人身权等,请点击“【 版权申诉】”(推荐),意见反馈和侵权处理邮箱:1219186828@qq.com;也可以拔打客服电话:4008-655-100;投诉/维权电话:4009-655-100。