用户手册英文模板usermanualtemplate.doc
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1、USERSMANUALProject or System NameU.S. Department of Housing and Urban DevelopmentMonth, YearRevision SheetRelease No.DateRevision DescriptionRev. 05/30/00Users Manual Template and ChecklistRev. 14/10/02Conversion to WORD 2023 formatUsers Manual Authorization MemorandumI have carefully assessed the U
2、sers Manual for the (System Name). This document has been completed in accordance with the requirements of the HUD System Development Methodology.MANAGEMENT CERTIFICATION - Please check the appropriate statement._ The document is accepted._ The document is accepted pending the changes noted._ The do
3、cument is not accepted.We fully accept the changes as needed improvements and authorize initiation of work to proceed. Based on our authority and judgment, the continued operation of this system is authorized._NAMEDATEProject Leader_NAME DATEOperations Division Director_NAMEDATEProgram Area/Sponsor
4、Representative_NAME DATEProgram Area/Sponsor DirectorUSERS MANUALTABLE OF CONTENTSPage #1.0GENERAL INFORMATION1.1System Overview1.2Project References1.3Authorized Use Permission1.4Points of Contact1.4.1Information1.4.2Coordination1.4.3Help Desk1.5Organization of the Manual1.6Acronyms and Abbreviatio
5、ns2.0SYSTEM SUMMARY2.1System Configuration2.2Data Flows2.3User Access Levels2.4Contingencies and Alternate Modes of Operation3.0GETTING STARTED3.1Logging On3.2System Menu3.2.xSystem Function Name3.3Changing User ID and Password3.4Exit System4.0USING THE SYSTEM (ONLINE)4.xSystem Function Name4.x.ySys
6、tem Sub-Function Name4.2Special Instructions for Error Correction4.3Caveats and Exceptions5.0USING THE SYSTEM (BATCH)5.xSystem Function Name5.x.ySystem Sub-Function Name5.2Special Instructions for Error Correction5.3Caveats and Exceptions5.4Input Procedures and Expected Output6.0QUERYING6.1Query Cap
7、abilities6.2Query Procedures7.0REPORTING7.1Report Capabilities7.2Report Procedures1.0GENERAL INFORMATIONNOTE TO AUTHOR: highlighted, italicized text throughout this template is provided solely as background information to assist you in creating this document. Please delete all such text, as well as
8、the instructions in each section, prior to submitting this document. ONLY YOUR PROJECT-SPECIFIC INFORMATION SHOULD APPEAR IN THE FINAL VERSION OF THIS DOCUMENT.The Users Manual provides the information necessary for the user to effectively use the automated information system.1.0 GENERAL INFORMATION
9、1.1System OverviewExplain in general terms the system and the purpose for which it is intended. The description shall include: Major functions performed by the system Describe the architecture of the system in non-technical terms, (e.g., client/server, Web-based, etc.) User access mode, (e.g., graph
10、ical user interface) Responsible organization System name or title System code System category:- Major application: performs clearly defined functions for which there is a readily identifiable security consideration and need- General support system: provides general ADP or network support for a vari
11、ety of users and applications Operational status:- Operational- Under development- Undergoing a major modification General description System environment or special conditions1.2Project ReferencesProvide a list of the references that were used in preparation of this document in order of importance t
12、o the end user.1.3Authorized Use PermissionProvide a warning regarding unauthorized usage of the system and making unauthorized copies of data, software, reports, and documents, if applicable. If waiver use or copy permissions need to be obtained, describe the process.1.4Points of Contact1.4.1Inform
13、ationProvide a list of the points of organizational contact (POCs) that may be needed by the document user for informational and troubleshooting purposes. Include type of contact, contact name, department, telephone number, and e-mail address (if applicable). Points of contact may include, but are n
14、ot limited to, help desk POC, development/maintenance POC, and operations POC.1.4.2CoordinationProvide a list of organizations that require coordination between the project and its specific support function (e.g., installation coordination, security, etc.). Include a schedule for coordination activi
15、ties.1.4.3Help DeskProvide help desk information including responsible personnel phone numbers for emergency assistance.1.5Organization of the ManualProvide a list of the major sections of the Users Manual (1.0, 2.0, 3.0, etc.) and a brief description of what is contained in each section.1.6Acronyms
16、 and AbbreviationsProvide a list of the acronyms and abbreviations used in this document and the meaning of each.2.0SYSTEM SUMMARY2.0 SYSTEM SUMMARYThis section provides a general overview of the system written in non-technical terminology. The summary should outline the uses of the system in suppor
17、ting the activities of the user and staff.2.1System ConfigurationBriefly describe and depict graphically the equipment, communications, and networks used by the system. Include the type of computer input and output devices.2.2Data FlowsBriefly describe or depict graphically, the overall flow of data
18、 in the system. Include a user-oriented description of the method used to store and maintain data.2.3User Access LevelsDescribe the different users and/or user groups and the restrictions placed on system accessibility or use for each.2.4Contingencies and Alternate Modes of OperationOn a high level,
19、 explain the continuity of operations in the event of emergency, disaster, or accident. Explain what the effect of degraded performance will have on the user.3.0GETTING STARTED3.0 GETTING STARTEDThis section provides a general walkthrough of the system from initiation through exit. The logical arran
20、gement of the information shall enable the functional personnel to understand the sequence and flow of the system. Use screen prints to depict examples of text under each heading.3.1Logging OnDescribe the procedures necessary to access the system, including how to get a user ID and log on. If applic
21、able, identify job request forms or control statements and the input, frequency, reason, origin, and medium for each type of output.3.2System MenuThis section describes in general terms the system menu first encountered by the user, as well as the navigation paths to functions noted on the screen. E
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- 用户手册 英文 模板 usermanualtemplate
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