专业英语省公共课一等奖全国赛课获奖课件.pptx

Eleventh EditionJames A.OBrien1Introduction to Information SystemsIrwin/McGraw-HillCopyright 2002,The McGraw-Hill Companies,Inc.All rights reserved.An IS Framework for Business Professionals第1页Eleventh Edition2Introduction to Information Systems Essentials for the Internetworked E-Business EnterpriseIrwin/McGraw-HillCopyright 2002,The McGraw-Hill Companies,Inc.All rights reserved.C h a p t e rJames A.OBrien1Foundations of Information Systemsin Business第2页Eleventh EditionJames A.OBrien3Introduction to Information SystemsIrwin/McGraw-HillCopyright 2002,The McGraw-Hill Companies,Inc.All rights reserved.Explain why knowledge of information systems is important for business professionals and identify five areas of information systems knowledge they need.Give examples to illustrate how electronic business,electronic commerce,or enterprise collaboration systems could support a firms business processes,managerial decision making,and strategies for competitive advantage.Chapter Objectives第3页Eleventh EditionJames A.OBrien4Introduction to Information SystemsIrwin/McGraw-HillCopyright 2002,The McGraw-Hill Companies,Inc.All rights reserved.Provide examples of the components of real world information systems.Illustrate that in an information system,people use hardware,software,data,and networks as resources to perform input,processing,output,storage,and control activities that transform data resources into information products.Chapter Objectives第4页Eleventh EditionJames A.OBrien5Introduction to Information SystemsIrwin/McGraw-HillCopyright 2002,The McGraw-Hill Companies,Inc.All rights reserved.Provide examples of several major types of information systems from your experiences with business organizations in the real world.Identify several challenges that a business manager might face in managing the successful and ethical development and use of information technology in a business.Chapter Objectives第5页Eleventh EditionJames A.OBrien6Introduction to Information SystemsIrwin/McGraw-HillCopyright 2002,The McGraw-Hill Companies,Inc.All rights reserved.Data versus Information1200100WestCharles Mann79154 TM ShoesMonthly Sales Report for West RegionSales Rep:Charles MannEmp No.79154Item Qty Sold PriceTM Shoes 1200$100第6页Eleventh EditionJames A.OBrien7Introduction to Information SystemsIrwin/McGraw-HillCopyright 2002,The McGraw-Hill Companies,Inc.All rights reserved.What is a System?ManufacturingProcessInput ofRaw MaterialsOutput ofFinished ProductsEnvironmentOther SystemsControl byManagementControlSignalsControlSignalsFeedbackSignalsFeedbackSignalsSystem Boundary第7页Eleventh EditionJames A.OBrien8Introduction to Information SystemsIrwin/McGraw-HillCopyright 2002,The McGraw-Hill Companies,Inc.All rights reserved.What is an System Model?Input ofDataResourcesProcessing DataOutput ofInformationProductsControl of System PerformanceStorage of Data Resources第8页Eleventh EditionJames A.OBrien9Introduction to Information SystemsIrwin/McGraw-HillCopyright 2002,The McGraw-Hill Companies,Inc.All rights reserved.InformationSystemsResourcesPeopleSoftwareHardwareNetworksDataResources of an Information System第9页Eleventh EditionJames A.OBrien10Introduction to Information SystemsIrwin/McGraw-HillCopyright 2002,The McGraw-Hill Companies,Inc.All rights reserved.Information System Model第10页Eleventh EditionJames A.OBrien11Introduction to Information SystemsIrwin/McGraw-HillCopyright 2002,The McGraw-Hill Companies,Inc.All rights reserved.Definition of Information SystemAn information system depends on the resources of people(end users and IS specialists),hardware(machines and media),software(programs and procedures),data(data and knowledge bases),and networks(communications media and network support)to perform input,processing,output,storage,and control activities that covert data resources into information products.第11页Eleventh EditionJames A.OBrien12Introduction to Information SystemsIrwin/McGraw-HillCopyright 2002,The McGraw-Hill Companies,Inc.All rights reserved.Major Roles of Information SystemsSupport Strategies forCompetitive AdvantageSupportBusiness Decision MakingSupport Business Processes and Operations第12页Eleventh EditionJames A.OBrien13Introduction to Information SystemsIrwin/McGraw-HillCopyright 2002,The McGraw-Hill Companies,Inc.All rights reserved.History of the role of Information SystemsData ProcessingManagementReportingDecisionSupportStrategic&End UserElectronic Commerce1950-19601960-19701970-19801980-19901990-ElectronicData Processing-TPSManagementInformationSystemsDecisionSupportSystems-Ad hoc ReportsEnd UserComputingExec Info SysExpert SystemsSISElectronicBusiness&Commerce-InternetworkedE-Business&Commerce第13页Eleventh EditionJames A.OBrien14Introduction to Information SystemsIrwin/McGraw-HillCopyright 2002,The McGraw-Hill Companies,Inc.All rights reserved.Types of Information SystemsTransactionProcessingSystemsProcessControlSystemsEnterpriseCollaborationSystemsOperationsSupportSystemsManagementInformationSystemsDecisionSupportSystemsExecutiveInformationSystemsManagementSupportSystemsInformation Systems第14页Eleventh EditionJames A.OBrien15Introduction to Information SystemsIrwin/McGraw-HillCopyright 2002,The McGraw-Hill Companies,Inc.All rights reserved.Other Categories of Information SystemsExpert SystemsKnowledge Management SystemsFunctional Business SystemsStrategic Information SystemsCross-Functional Information Systems第15页Eleventh EditionJames A.OBrien16Introduction to Information SystemsIrwin/McGraw-HillCopyright 2002,The McGraw-Hill Companies,Inc.All rights reserved.The e-Business EnterpriseManufacturingandProductionEngineering&ResearchAccounting,and FinanceSuppliers and Other Business PartnersSupply Chain ManagementProcurement,Distribution,and LogisticsCustomer Relationship ManagementMarketing Sales Customer ServiceConsumer and Business CustomersCompanyBoundaryIntranetsThe InternetExtranetsExtranets第16页Eleventh EditionJames A.OBrien17Introduction to Information SystemsIrwin/McGraw-HillCopyright 2002,The McGraw-Hill Companies,Inc.All rights reserved.The Information Systems Development Process第17页Eleventh EditionJames A.OBrien18Introduction to Information SystemsIrwin/McGraw-HillCopyright 2002,The McGraw-Hill Companies,Inc.All rights reserved.Management Challenges of the E-business EnterpriseBusiness StrategiesBusiness ProcessesBusiness NeedsCustomer RelationshipsBusiness PartnersSuppliersBusiness CustomersEthical ConsiderationsPotential Risks?Potential Laws?Possible Responses?IS Human ResourcesIS DevelopmentIT InfrastructureIS PerformanceOrganization Structureand CultureUser Acceptance第18页Eleventh EditionJames A.OBrien19Introduction to Information SystemsIrwin/McGraw-HillCopyright 2002,The McGraw-Hill Companies,Inc.All rights reserved.Information Systems play a vital role in the efficient and effective operations of E-business,E-commerce and enterprise collaboration.The business professional must know:Foundations(fundamentals)of ISInformation TechnologiesBusiness ApplicationsDevelopment Processes;andManagerial Challenges Chapter Summary第19页Eleventh EditionJames A.OBrien20Introduction to Information SystemsIrwin/McGraw-HillCopyright 2002,The McGraw-Hill Companies,Inc.All rights reserved.Chapter Summary(cont)A system is a group of interrelated components working toward the attainment of a common goal by accepting inputs and producing outputs in an organized transformation process.An information system uses the resources of people,hardware,software,data,and networks to perform input,processing,output,storage and control activities.第20页Eleventh EditionJames A.OBrien21Introduction to Information SystemsIrwin/McGraw-HillCopyright 2002,The McGraw-Hill Companies,Inc.All rights reserved.IS Resources:Hardware Resources Software ResourcesPeople ResourcesData ResourcesNetwork ResourcesProducts:Paper ReportsVisual DisplaysMultimedia DocumentsElectronic MessagesGraphics imagesAudio ResponsesChapter Summary(cont)第21页Eleventh EditionJames A.OBrien22Introduction to Information SystemsIrwin/McGraw-HillCopyright 2002,The McGraw-Hill Companies,Inc.All rights reserved.Information systems perform three vital roles in business firms.They support:Business processes and operations,Business decision making;andStrategic competitive advantageMajor application categories of information systems include:Operations Support Systems;andManagement Support Systems Chapter Summary(cont)第22页