汽车行业英文术语文档.doc

1. 行业相关词汇（部分）：
2. 公司概况　company profile
3. 主要/主营业务　main business
4. 业务范围　business scope
5. 核心价值　core value
6. 核心竞争力 core competence/competitiveness
7. 核心应用系统　core application system
8. 成功案例　success story/case
9. 典型案例　typical case
10. 案例研究／分析　case study
11. 汽车配件/备件/零件　automotive (spare)parts
12. 汽车附件 automotive accessories
13. 部件/元件/组件　components
14. 汽车后市场　aftermarket
15. 配件市场 parts market
16. 经销商管理系统　Dealer Management System(DMS)
17. 经销商协同管理系统　 Dealer Collaboration Management System (INFODCS)
18. 整车销售管理系统 Vehicle Sales Management System (INFOVSM)
19. 配件运作管理系统 Spare/Service Parts Management System (INFOSPM)
20. 索赔管理系统 Warranty Management System (INFOWS)
21. 技术资料发布系统 Technical –data Viewer ((INFOTDV)
22. 英孚商用数据交换平台 (INFOX) B2B Data Exchange Platform
23. 经销商订单管理系统　dealer order management system
24. 售后配件管理系统 Spare/Service Parts management system(SPM)
25. 集成管理系统　integrated management system
26. 数据分析系统 data analysis system
27. 销售配额　sales quota
28. 配额管理 quota management
29. 配额式订单管理系统　quota-based order management system
30. 配额式订单管理模式　quota-based order management mode
31. 主数据管理 master data management(MDM)
32. 操作系统 operating system (OS)
33. 应用系统　application system
34. 实施服务　implementation service
35. 一站式服务　one-stop shop/one-stop services
36. 综合性的一揽子服务（方案）　a comprehensive package of services
37. 现场服务　on-site service
38. 现场培训　on-site training　
39. 现场实施　on-site implementation
40. 现场分析　on-site analysis
41. 现场管理　field/on-site management
42. 车厂/主机厂/整车制造商/车辆制造厂　OEM/automaker
43. 整车物流　(finished) vehicle logistics (FVL)／outbound logistics(注：整车以后可以一致翻为vehicle,如前加finished也可以)
44. 先进的整车物流 advanced (finished) vehicle logistics(AFVL)
45. 整车配送　vehicle delivery
46. 整车／车辆匹配　vehicle matching
47. 4S-整车销售（Sale）,零配件（Spare part）,售后服务（Service）,信息反馈等（Survey）
48. 线上车辆状态跟踪　online vehicle status tracking
49. 线上预配车模块 online vehicle pre-allocation module
50. 车辆滞留时间　vehicle holdup period
51. 配车冻结　vehicle allocation freezing
52. 生产冻结期　production freezing time
53. 提前分销/分配　pre-distribution
54. 生产周排产计划　weekly production schedule
55. 管线内车辆　vehicles in the pipeline
56. （车辆）下线时间 offline time/ off-production-line time
57. （车辆）上线时间 online time
58. 系统上线　system go-live
59. 资源配置／分配　resources allocation/distribution
60. 产品推广　products deployment(注：本行业产品推广一般是系统推广部署之意，区别与一般产品的推广促销products promotion)
61. 业务流程　business process
62. 持续支持 on-going/continuous support
63. 长期支持long-term support
64. 订单查询　order inquiry/query(注：前者一般电话查询等，后者一般网上查询)
65. 签收　sign-in
66. 软件外包　software outsourcing
67. 服务站　service station
68. 服务中心service centre
69. 功能模块　function/functional module
70. 召回　recall
71. 无缝连接　seamless connection/joint
72. J2EE架构 J2EE architecture
73. J2EE 框架 J2EE framework
74. 展厅管理showroom management
75. 备件库存　spare parts inventory/stock
76. 物料出入库 material issuing and receiving
77. 出库/仓库交货 goods issuing/delivery/ex-warehouse
78. 叉车厂 forklift truck works
79. 库存深度 stock depth
80. 库存积压/压库　overstock
81. 汽车配件厂 auto parts plant
82. 汽车维修厂 automotive service shop
83. 汽车修理厂 automotive repair shop
84. 汽车维修工程有限公司 Auto maintenance engineering Co. Ltd
85. 汽车养护有限公司 car maintenance Co. Ltd
86. 汽车美容护理中心 Auto care centre
87. 大客户销售经理 Fleet Sales/Key Account Manager
88. 订单处理 order processing/handling
89. 延期交货订单/欠货订单 back order
90. 实时客户订单　real-time customer order
91. 客户名单　customer list
92. 客户跟进 customer follow-up
93. 潜在客户 potential customer/prospect
94. 客户服务满意（度）customer service satisfaction
95. 客户满意度(指标)　customer satisfaction index (CSI)
96. 客户关怀 customer care
97. 客户忠诚度 customer loyalty
98. 授权及审批 authorization and approval
99. 保修/索赔申请 warranty claim
100. 回运件/返修件／旧件 return parts
101. 最佳实践 best practice
102. 同步传输 synchronous transmission
103. 异步传输 asynchronous transmission
104. 消息组播 message multicast
105. 安全密码认证 Security Password Authentication
106. 日志管理 log management
107. 多重组网 domain based routing rules \
108. 批量数据上传 batch data upload
109. 电子数据交换 electronic data interchange (EDI)
110. 数据库连接池 database pool
111. .数据源 data source\
112. 线形图 linear chart
113. 柱形/条形图 /直方图bar chart/histogram
114. 饼图 pie chart
115. 托管/寄存 服务 hosting service
116. 绩效考核指标体系设计 performance index design
117. 绩效评价体系设计　performance evaluation system design
118. 绩效管理体系 performance management system
119. 关键业绩指标　key performance index (KPI)
120. 应用编程接口　application programming interface (API)
121. 系统部署 system deployment
122. 试运行 pilot/ trial/test running(注：本行业常用pilot)
123. 集中培训 centralized training
124. 系统切换system cutover
125. 无线接入 wireless access
126. 办公自动化 office automation (OA)
127. 虚拟专用网 virtual private network(VPN)
128. 故障管理 fault management(FM)
129. 故障模式与结果分析 Fault Modes and Effect Analysis (FMEA)
130. 故障率Failure Rate
131. 故障记录Failure Record
132. 三包服务 three-guarantee service/sanbao service
133. 集中构架技术 integrated architecture technology
134. 分布式构架技术 distributed architecture technology
135. 集中式服务组合 centralized architecture
136. 分布式服务组合 decentralized architecture
137. 国际商用机器公司International Business Machines Corporation (IBM)
138. 硬件及安全网络中心 system support and network security centre
139. 物流规划　logistics planning
140. 数据转换　data conversion
141. 数据移植／迁移 data migration
142. 双边／双方承诺　bilateral /mutual commitment
143. 项目启动会 project kickoff meeting
144. 售后服务after-sale service(ASS)/after service/service
145. 质控　quality control (QC)
146. 质量保证　quality assurance (QA)
147. 价格管理　pricing management
148. 终端市场　end-market
149. 横向协作　horizontal collaboration
150. 纵向支持　vertical support
151. 综合实力　comprehensive strength
152. 良性循环　benign/virtuous cycle/circulation
153. 前后台运作 front and back-end operation
154. 大/关键客户销售经理: Fleet Sales/Key Account Manager
155. 产品责任　product liability
156. 订单完成率　order fulfillment/completion rate
157. 汇报会　report／review meeting
158. 双周总结／汇报会bi-weekly review meeting
159. 根源分析　root cause analysis
160. 滚动需求　rolling demand
161. 产供销链　production, supply & sales chain
162. 供应链战略 supply chain strategy
163. 供应链管理　supply chain management
164. 连锁店管理 chain store management
165. 经销商销售预测　dealer sales forecast
166. 销售支持与费用结算 sales support & expense settlement
167. 订单交付 Order to Delivery (OTD）
168. 刚性生产计划　rigid production plan
169. 订单管理流程 order management process
170. 营销总部sales & marketing headquarter
171. 量化管理　quantitative management
172. 项目管理办公室　project management office (PMO)
173. 灾难恢复计划 disaster recovery plan(DRP)
174. 电子配件目录 electronic parts catalogue(EPC)
175. 企业资源计／规划enterprise resource Planning (ERP)
176. 客户关系管理 customer relationship management (CRM)
177. 业务流程重组／再造　 Business Process Reengineering(BPR)
178. 战略业务单元/战略性事业单位/策略性事业单位 strategic business unit (SBU)