酒店英语复习资料.doc

精品文档就在这里
-------------各类专业好文档，值得你下载，教育，管理，论文，制度，方案手册，应有尽有--------------
--------------------------------------------------------------------------------------------------------------------------------------------

题型二 英译中
1. When would you like me to clean your room? （您需要我们什么时候打扫房间。）
2. Good evening. May I do the turn-down service for you now? （现在可以为您开夜床吗？）
3. The air-conditioner doesn’t work.（空调坏了。）
4. When can I have my laundry back? （我何时能取回洗的衣服呢？）
5. Do you prefer your laundry by express service or returned on same-day?（您是要快洗服务还是当日取？）
6. The indemnity shall not exceed ten times of the laundry charge. （赔偿金额最高不超过洗衣费的十倍。）
7. If you have any problems or requests, please don’t hesitate to let us know. (如果您有问题，请随时找我们。)
8. Please deposit your money, jewels and other valuables in the hotel safe.（请将您的现金、珠宝和其他贵重物品寄存在酒店的保险箱内。）
9. Please keep your room key with you all the time in case you need it when you sign your bills.(请将房间钥匙随时带在身边，以防签单时要用)
10. Local calls made from the hotel room are free of charge.（在房间内打市话是免费
11. The business hours are from 9:00 a.m. to 10:00 p.m.（营业时间是上午9点到晚上10点。）
12. The minimum charge for a private room is 200 Yuan per person.（包间的最低人均消费是200元。）
13. You reserved a table for two by the window.（您预订了一张靠窗的两人桌。）
14. We will have you seated as soon as we get a free table.（一有空桌，我们就安排你们坐下。）
15. What kind of cuisine do you serve in your restaurant? （你们都有些什么风味的菜？
16. Would you like to try our House Specialty? （您想尝尝我们的招牌菜吗？）
17. It looks good, smells good and tastes good.（这道菜色、香、味俱全。）
18. We will change you to non-smoking area.（我们给您换到非吸烟区。）
19. How long does it take from here to the airport? （从酒店到机场要多长时间？）
20. Could you give us a brief description of the Chinese food? （能不能简单给我们介绍一下中国菜？）
21. Beggar’s Chicken is one of the most famous dishes of Hangzhou. （叫化童鸡是杭州最有名的菜肴之一。）
22. We’d like to have some good dishes of Chinese characteristics.（我们想要几个有中国特色的好菜。）
23. If you need ice cube, please contact Housekeeping.（如您需要冰块，请与客房中心联系。）
24. I would like a cup of tea with a slice of lemon，please.（我想要杯柠檬茶。）
25. Excuse me, could you tell me the way to the Great Wall?（你能告诉我怎么去长城吗？）
26. Could you tell me how to use chopsticks? (你能告诉我怎么用筷子吗？)
27. I’ve never had any food as delicious as this. (我从没吃过这么鲜美的菜肴。)
28. The room rate for a double room is RMB 368 plus 15% service charge, not including breakfast.（双人房是368元加上15%的服务费，不包括早餐。）
29. We have your home address，we will send your camera to you as soon as we found it. （我们有您的家庭住址，我们一找到您的照相机就会给你寄回去。 ）
30. What time do I check-in at the airport？我应该几点钟到机场办理登机手续？
31. What time does the train reach Shanghai？这趟火车什么时候到达上海?
32. I want to go economy，and I’d prefer a morning flight. 我想买经济舱的票，另外我喜欢早上的飞机。
33. Is there anything breakable in your briefcase？您的手提箱里有易碎的东西吗？
34. Here is a brochure explaining hotel service. 这里有本小册子介绍饭店各项服务。
35. Could you tell me how much this parcel is to France？请问这包裹寄到法国要多少钱？
36. According to our hotel regulations，anyone who breaks a glass will have to pay it.根据酒店规定，损坏杯子需要照价赔偿
37. I notice that the piece of glass on the top of the table is broken. Do you know how it happened？我发现桌上一块玻璃破了，您知道是怎么回事吗？
38. .I am sorry，I can’t do this without authority from the Front Office.对不起，不经前厅部授权我无权这样做。
39. Can I have a rollway bed in my room？my friend is here tonight.我房间可以加床吗？我朋友今晚在这里住。
40. Please put out a “Do Not Disturb ”sign on the door if you need to rest in the room，and the roommaids won’t knock on the door again.
如果您需要在房间内休息，请在门上挂上“请勿打扰”牌，服务员就不会再敲门了。

题型3 情景应答：
1. If the guest wants to reserve a table, what information do you have to know?
（I have to know the time for reservation, the number of guests, the name of the guest, his telephone number and so on.）
2. What would you like to say to the guest who walks into your restaurant for dinner?
(Welcome to our restaurant. Do you have a reservation?)
3. What would you like to say if the guest wants to know the business hours in your restaurant?
(We’re open from 6:30 a.m. to 10:00 p.m.)
4. How would you introduce your restaurant to the guest?
(I would tell the guest the business hours, the specialty , the popular dishes and so on .)
5. What would you like to say when you want to take order for the guest?
(May I take order for you now?)
6. After you have finished confirming the orders, what would you like to say?
（Please wait a minute, we’ll bring them right now ..）
7. What would you like to say to the guest when all the dishes have been served?
（That is all for your order. Please enjoy your meal.）
8. If　the guest wants to smoke in the non-smoking area, what would you like to say?
（I am sorry ，smoking is not allowed here, but you can smoke in the smoking area. ）
9.what would you like to say when the guest has been waiting for a long time?
（I’m sorry to have kept you waiting.）
10.what would you like to say when you want to know whether the guest is happy with his meal?
（Is everything to your satisfaction?）

---------------------------------------------------------精品 文档---------------------------------------------------------------------