酒店英语单词.doc

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Restaurant  酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以
Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy 行李员Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台 Coach 旅游大巴
Reservation 预订（不是预定）Doorman 门房 门童Housekeeping staff 客房清洁人员
Room service 客房服务，有时特指客房送餐服务Ground 花园check-out 退房lobby 大堂
Tip 小费Service charge 服务费Turn down 开夜床服务Executive room 商务房Porter门房
Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌check-in 登记入住Cook炊事员
Please Make Up sign /PMU sign  请收拾房间牌Owner response: 业主回复Cook; Chef厨师
Hotel Concierge酒店礼宾部Procurement Manager; Purchasing Manager采购部经理
Food & Beverage Manager; Catering Manager餐饮部经理Table Hostess餐桌女服务员
Kitchen Worker厨工Head Chef厨师长Assistant Manager大堂副理Lobby Manager大堂经理
Tourist Guide导游Sauce Cook调味汁厨师Restaurant Manager饭店经理Second Chef副厨师长Rooms Division Manager房务部经理Second Waiter副领班Trainee Manager见习经理Receptionist接待员Bar Operative酒吧服务员Hotel Accountant酒店会计Head Waiter ；Captain领班Chief Accountant; Financial Controller酒店主管会计;财务总监Housekeeping Manager客房部经理Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员
Floor Attendant楼层服务员Travel Agent 旅游中介Doorman门童Pantryman配餐员
Front Desk Manager前台经理Front Office Supervisor前台领班Front Office Manager前厅经理
Assistant Front Office Manager前厅副理Cleaner清洁工Food Checker食品检验员
Vegetable Cook蔬菜厨师Materials Manager物料经理Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理
Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter迎宾员Reservation Manager预订部经理Chinese-Style Restaurant Manager中餐部经理Resident Manager驻店经理
Front Clerk; Reception Clerk总台接待员
酒店岗位：
 客房预定 room reservati客满  fully booked 标 准 房  standard room 高 级 房 superior room
豪华房 deluxe room商务房executive room 普通套junior room 高级套房senior suite
总统套房 residential suite 朝南的房间 a room facing south 公寓套房studio room
连 通 房connecting room 相 邻 房 adjoining room 没有按预定抵店no show
确 认 信etter of confirmation 服 务 费 service charge 额外费用 extra charge
班  车shuttle bus 全  价 full price 折 扣 价 discounted price 标 准 价rack rate
优 惠 价 special price 免 费 complimentary rate特大号床 king-size bed 大号床 queen-size bed
推  迟  postpone 空 房  Vacancy/vacant room 自动门 automatic door 纸箱cardboard box
手提箱 briefcase 送行礼send up 填写 fill out 名牌name tag 打扫房间 make up
洗衣项目laundry items 加快服务express service 包间 private room 菜单 menu bedside table 床头桌套餐set menu 定满了fully booked 租 rent 计划表 schedule 推举 recommend
adapter 连接器  brief ease 公文包 out of order 坏了 coupon奖券Food Mall  食品街
Ancient Culture Street古文化街fire sprinkler 灭火喷淋 coat hanger 大衣架  pillow 枕头
heating control 加热控制   ice tongs 冰夹   chair  椅子  ceiling light  顶灯 luggage stand 行李架  swimming bag游泳袋    power socket 电源插座   note pad 记事簿   shoe basket鞋篮     ice bucket  冰桶  security latch安全门dry cleaning docket 干洗单   breakfast menu 早餐菜单  
light switch  灯开关  air conditioner vent  空调排风口  pillow case枕套    coffee table 咖啡桌   wall paper 壁纸  hair dryer 吹风机  standing lamp 地灯valet stand 衣物架  switch  开关 
desk chair  （与书桌配套的）椅子  laundry docket  洗衣单  Do Not Disturb Sign  请勿打扰牌  DND sign请勿打扰牌   chest of drawers 带抽屉的柜厨   sheer curtains 纱窗帘   desk lamp 台灯  television cabinet  电视柜   single bed 单人床   double bed 双人床   desk书桌
dusting 去尘  toilet brush 马桶刷子   refuse bag 废物袋   mopping 拖地 scrub 檫洗  dustpan and brush 簸箕和刷子    detergent  清洁剂   vacuum cleaner 吸尘器    mop 拖把   shampoo 洗发水    soap 香皂   bath foam  浴液   sewing kit 针线盒    moisturizer  润肤露   shower cap 浴帽    shoehorn鞋拔   shoe shine檫皮鞋  Bedside lamp 床头灯   smoke detector  烟感器  wardrobe 衣柜   television guide电视指南    Please Make Up sign 请收拾房间牌   PMU sign  请收拾房间牌 slippers拖鞋   drapes 布帘     ceiling屋顶 Laundry docket 洗衣单window sill 窗台shopping bag 购物袋 bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关 Venetian blind 百叶窗帘 curtain 窗帘 wastebasket 字纸篓
tea trolley 活动茶几night table 床头柜 first floor (英)二楼，(美)一楼 folding screen 屏风
hanger 挂钩plug 插头wall plate 壁上挂盘 Chinese painting 国画 elevator, lift 电梯drawer 抽屉second floor (英)三楼，(美)二楼 spring 弹簧cushion 靠垫，垫子socket 插座，插口
sitting room 起居室voltage 电压carpentry (总称)木器tea table 茶几bedclothes 床上用品
quilt 被子 mattress 床thermos 热水瓶 transformer 变压器
酒店前台用语：
market price 市价 cashiers desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表   check, cheque 支票interest 利息form 表格
reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房spare (形)多余的 postpone (动)延期cancel (动)取消travelers cheque 旅行支票pay (动)付款
fill (动)填写 administration 管理、经营 note 纸币 registration desk 入宿登记处lobby 前厅
luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率
conversion rate 换算率change money 换钱 procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房reasonable (形)合理的bank draft 汇票
accept (动)接受procedure fee 手续费ill in the form 填表
酒店部门：
电脑部E.D.P. 市场营销部sales & Marketing Division 销售部Sales Department
公关部Public Relation Department 预订部Reservation Department 客务部Room Division
前厅部Front Office Department 管家部Housekeeping Department 餐饮部Food & Beverage Department 康乐部Recreation and Entertainment Department 工程部Engineering Department
保安部Security Department 行政部Rear-Service Department 商场部Shopping Arcade
Forbidden city:故宫High-speed wireless internet: 高速无线上网
Expatriates/ expats:外籍人士/外籍员工
F&B:餐饮
English tea:英式红茶/英式下午茶CTS:中国旅行社Prepaid cell: 预付型手机
Toiletries: 洗漱用品Morning call 唤醒服务

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