给客户道歉信-英文.doc

篇一：英语道歉信范文及常用句式
英语道歉信范文及常用句式
道歉信是指因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌，道歉信要写得坦率，诚恳。
道歉信通常包括三部分内容：1、表示歉意，道歉的原由；2、出现差错的原因，提出弥补措施；3、请求原谅。语言要诚挚，解释的理由要真实。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。
写作三步曲：
表示歉意→说明具体原因、提出补救办法→再次致歉，希望得到理解。注意：
理由要尽量合理，违反生活常识将导致扣分；尽量提供一个合适的补救办法，使行文更加顺畅。
范文解析：
directions: you were unable to attend mr. smiths examination on international business english writing because you got sick that morning. write a letter to express the reasons for not being able to attend it and apologize.
write the letter with no less than 100 words. do not sign your own name at end of the letter. use wang hua instead. do not write the address.
dear mr. smith,
i am indeed very sorry that i missed the examination on international business english writing you gave last friday. i feel awful about it and want you to know what happened that day.i suddenly fell sick early that morning and my parents had to send me to the hospital. please find enclosed a copy of the medical bill.
sincerely yours,
wang hua
◆常用句式：
1、i am writing to apologize for … /i am writing to say sorry for
我写这封信是因……向你致歉。
2、i would like to give you my apology for…
对于……我向你道歉。
3、please accept my sincere apology for…
关于……请接受我真诚的道歉。
4、i am indeed very sorry for what i said/did, but believe i had no
intention to…
对于我说的话/做的事，我确实感到很抱歉。但请相信，我并非故意要……
5、please forgive me for a stupid choice of words.
请原谅我说话欠妥。
6、i feel awfully sorry about it and want you to know what happened.为此我感到非常内疚，所以想告诉你实情。
7、please accept my apologies for my oversight. 请原谅我的疏忽。 8、please allow me to say sorry again. 请允许我再次表示歉意。
9、i sincerely hope you can understand my situation/think in my position and accept my apologies.
我真心希望你能理解我的处境/设身处地地为我考虑，并接受我的道歉。
10、once again, im sorry for any inconvenience caused/you have sustained.
对于造成的不便我再次表示歉意。篇二：英文致歉信_范文
道歉信 letter of apology
我们在工作或生活中，有时难免会犯一些错误，写封致歉信就显得很有必要。道歉信通常包括以下内容：表示歉意；道歉的原由；出现差错的原因；提出弥补措施；请求原谅。写道歉信的语言要诚挚，解释的理由要真实，不要显出丝毫的虚情假意。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。
写作三步走：
表示歉意->说明具体原因、提出补救办法->再次致歉、希望得到理解
tips:
在写作过程中，尽可能提供比较合理的理由。如果违反生活常识将导致扣分。
在解释完原因后，尽量提供一个合适的补救办法，使行文更加完满。
订阅收藏《考研英语写作范文100篇》系列文章
（1）directions:
you should write about 100 words on answer sheet 2.
do not sign your own name at the end of the letter. use li ming instead.
do not write the address.
范文：
dear anne,
please allow me to say sorry again.
regards,
li ming
译文：
亲爱的安：
感谢你邀请我于明日晚上与你和你的家人共进午餐。可是，我非常遗憾地告诉你我无法赴约，因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾，我希望你们能度过一个愉快的时光。对了，在我考试后我们可以见一面么？如果可以的话请随时给我打xx，我非常期待能和你愉快地聊天。
请允许我再一次致歉。
您真诚的，
李明
闪光词汇及词组：
occupy: v. 占用，占
get-together: n. 聚会，联欢会
hesitate: v. 犹豫，踌躇
drop sb. a line: 给某人打一个xx
preferable: adj. 更好的，更可取的
long for sth: 渴望
万能句型：
thank you for your invitation to dinner at your home tomorrow evening. unfortunately, it is much to my regret that i cannot...
i feel terribly sorry for missing the chance of...
is it possible for you and me to have a private meeting afterwards?
if so, please dont hesitate to drop me a call about your preferable date.
please allow me to say sorry again.
（2）directions:
you failed to finish an important task assigned by your professor because of a severe illness. write a letter to your professor tp express your apology, explain your reason, and suggest a solution to make up the loss.
you should write about 100 words on answer sheet 2.
do not sign your own name at the end of the letter. use li ming instead.
范文：
dear prof. patent,
i would be very much obliged if you could grant me another week for the task, as my health is turning better.
hope you can understand my situation and accept my apology.
yours faithfully,li ming
译文：
尊敬的patent教授：
我非常遗憾地告知您我没有完成您上周布置的读书报告，因为几天前我突然生病了。过去的几天中我一直持续高烧，住在医院，因此无法进行任何学术活动。随信是医生的诊断书。 如果您能再给一周时间来完成它我将感激不尽，因为现在我的身体正在好转。 希望您能理解我的处境并接受我的道歉。
您真诚的，
李明
闪光词汇及词组：
assign: v. 分配，指派
fall upon sb: 降临到某人身上
continuous: adj. 持续的
prevent sb from sth/doing sth: 使某人不能做某事
hereby: adv. 因此，据此
submit: v. 提交，递交
obliged: adj. 感激的
grant: v. 同意，准予
万能句型：
i would be very much obliged if you could grant me another week for the task.
hope you can understand my situation and accept my apology.
apologize letter __ business english_ by lqy
dear sir or madam,
i’m writing this letter to apologize to you. i’m so sorry that we made a mistake about the shipment of vacuum cleaners.
those vacuum cleaners we sent to you were meant to be sent to european countries, but as the old worker was retired, the new one wasn’t so experienced. besides, the model number and the price of goods in march and july are so similar that the worker mistaken them.
i do apologize for any inconvenience this may cause you and i will try my best to avoid the same accident happening again.
道歉信是人们经常使用的一种书信文体，用以表达自己的歉意，查字典范文大全特意为大家整理了关于道歉信范文的相关材料，希望对您的工作和生活有帮助。
letter of apology
ⅰ. sample study
sample i
dear susan,
please let me know if you will be available on saturday morning.
best wishes
chen cheng
sample ii
dear mary,
i’m very sorry for not having replied to your july 6th letter sooner. when your letter arrived, i was in beijing. as my secretary couldn’t forward it to me, it has been lying on my desk until i got back.
look forward to catching up and once again apologize for the delay.
sincerely,
tom
英语道歉信范文及常用句式
道歉信是指因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌，道歉信要写得坦率，诚恳。
道歉信通常包括三部分内容：1、表示歉意，道歉的原由；2、出现差错的原因，提出弥补措施；3、请求原谅。语言要诚挚，解释的理由要真实。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。写作三步曲：
表示歉意→说明具体原因、提出补救办法→再次致歉，希望得到理解。
注意：
理由要尽量合理，违反生活常识将导致扣分；尽量提供一个合适的补救办法，使行文更加顺畅。范文解析：
directions: you were unable to attend mr. smiths examination on international business english writing because you got sick that morning. write a letter to express the reasons for not being able to attend it and apologize.
write the letter with no less than 100 words. do not sign your own name at end of the letter. use wang hua instead. do not write the address.
dear mr. smith,
i am indeed very sorry that i missed the examination on international business english writing you gave last friday. i feel awful about it and want you to know what happened that day.
i suddenly fell sick early that morning and my parents had to send me to the hospital. please find enclosed a copy of the medical bill.
sincerely yours,
wang hua
◆常用句式：
1、i am writing to apologize for … /i am writing to say sorry for
我写这封信是因……向你致歉。
2、i would like to give you my apology for…
对于……我向你道歉。
3、please accept my sincere apology for…
关于……请接受我真诚的道歉。
4、i am indeed very sorry for what i said/did, but believe i had no
intention to…
对于我说的话/做的事，我确实感到很抱歉。但请相信，我并非故意要……
5、please forgive me for a stupid choice of words.
请原谅我说话欠妥。
6、i feel awfully sorry about it and want you to know what happened.
为此我感到非常内疚，所以想告诉你实情。
7、please accept my apologies for my oversight.
请原谅我的疏忽。
8、please allow me to say sorry again.
请允许我再次表示歉意。
9、i sincerely hope you can understand my situation/think in my position and accept my apologies.篇三：职场商务必备写作模板：英语致歉信怎么写？ via安格英语
职场商务必备写作模板：英语致歉信怎么写？
在日常工作中难免会犯一些差错，学会正确的补救方法很重要。首先，我们要做的就是致歉。你会写英语致歉信吗？在致歉信中道歉更重要还是提出解决方案更重要？如何在致歉信中表达出自己的歉意让对方欣然接受呢？在本篇文章中，安格英语老师将以两则工作中常见的错误为例，教大家如何写好英语致歉信。
模拟场景一：因发票有误致歉(apologies for an incorrect invoice)
dear mr. hunnicutt,
we shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again. please accept my apologies for any inconvenience we have caused.
your sincerely,
peter gibson
accounts manager
**new words:
invoice n.发票
breakdown n.故障
discount n.折扣
在以上的英语道歉信中首先作者针对出现的问题道歉，并解释了错误产生的原因。随后另起一段提供解决建议，最后礼貌结尾。安格英语老师提示，在写道歉信时，解决问题的目的应该高于道歉本身。因此，在道歉信中给出解决方案是每一位上班族都要学会的一点。
下面，让我们再来看一则关于国际贸易中因货物质量不符的致歉信：
dear mr. black,
we acknowledge that there are indeed some discrepancies between the shipping instructions and the actual shipment. therefore, there will be a shortage in your may shipment.
we are very sorry for causing you so much trouble in your monthly reports. efforts are now being made to establish procedures that will alleviate this situation. your cooperation and patience in these respects would be greatly appreciated. sincerely yours,
oliver lee
assistant manager
**new words:
acknowledge v.承认，告知已收到
discrepancy n.差异
shipping instruction 装运说明
shipment n.装运
procedure n.程序
alleviate v.减轻，缓和
看完这一则道歉信后，相信大多数人已经心里有数道歉信该如何写了，简单来说就是承认错误-提出方案-礼貌结尾的三部曲。下面，安格英语老师提供了一些在道歉时可以用上的句型：i am very sorry for ….. ,but please believe me i had no intention of bothering you.
i am sorry that i did not check the goods before dispatch(派遣).
i apologize for forgetting the appointment we had made.
please forgive us for the delay.
i personally want to extend an apology to you for …
i hope you will excuse/forgive me for ….
may i offer you my sincere apologies for …?
please accept our sincere apologies for ….
更多职场商务必备写作模板可参考：安格英语学习网站hly reports. efforts are now being made to establish procedures that will alleviate this situation. your cooperation and patience in these respects would be greatly appreciated. sincerely yours,
oliver lee
assistant manager
**new words:
acknowledge v.承认，告知已收到
discrepancy n.差异
shipping instruction 装运说明
shipment n.装运
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